Principal

Principal-Architecture(AI,UnifiedCommerce)

$275–450k ~AI est. San Francisco, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Principal - Architecture (AI, Unified Commerce) at Principal. Skills: AI Architecture, Commerce Architecture, Omnichannel, Connected Commerce. Champion Agentic Commerce patterns. Design AI-augmented experiences”

What You'll Achieve.

Unlock growth; Improve customer satisfaction; Drive operational efficiency

What They're Looking For.

Must Have

10+ years of architecture, 5+ years in commerce or omnichannel large scale transformation roles, Bachelor’s degree in computer science or Engineering

Nice to Have

Master’s preferred

What You'll Do.

Champion Agentic Commerce patterns

Design AI-augmented experiences

Integrate commerce ecosystems

Partner with product teams

Define architectural principles

Architect omnichannel commerce platforms

Ensure architecture enables real-time signals

Lead architectural reviews

Guide experimentation with GenAI

Collaborate with data teams

How You'll Work.

Team & Collaboration

Product teams; Engineering teams; Data science teams; Data teams; Privacy teams; Compliance teams

Communication Scope

Storytelling

Full Job Description

## About the Role As a senior leader within the Architecture Group under the CTO Organization, the Principal Architect – AI, Connected Commerce / OMNI-Channel will drive the vision, design, and execution of an integrated technology architecture that powers seamless, intelligent, and personalized customer experiences across all digital and physical touchpoints. This role spans strategic domains—Digital, Retail Stores, Supply Chain, Customer Data, eCommerce, Marketing, and Fulfillment—and serves as a critical change agent, enabling Connected and Agentic Commerce. The architect will influence enterprise-wide technology modernization, blueprints, and AI-driven commerce initiatives to unlock growth, improve customer satisfaction, and drive operational efficiency. This position plays a pivotal role in integrating AI-powered decisioning, personalization, and commerce agents into the technology landscape to support proactive, autonomous, and context- aware experiences. ## What You'll Do * Champion the use of Agentic Commerce patterns—autonomous shopping agents, proactive assistant bots, and AI-driven fulfillment orchestration—to create frictionless, next-gen shopping experiences. * Design intelligent, AI-augmented experiences that integrate predictive personalization, dynamic pricing, virtual styling, conversational commerce, and autonomous checkout journeys. * Integrate commerce ecosystems with real-time decision engines, customer data platforms (CDPs), recommendation systems, and AI models to drive adaptive journeys. * Partner with product, engineering, and data science teams to implement AI across the customer lifecycle—from acquisition and engagement to loyalty and retention. * Define architectural principles to scale AI/ML use cases, leveraging cloud-native platforms (GCP, AWS), serverless models, and data mesh strategies. * Architect future-ready, omnichannel commerce platforms supporting unified experiences such as BOPIS, Same-day Delivery, and Endless Aisle. * Ensur

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