Principal
Principal-Architecture(AI,UnifiedCommerce)
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optimal for Senior candidates.
“Principal - Architecture (AI, Unified Commerce) at Principal. Skills: AI Architecture, Commerce Architecture, Omnichannel, Connected Commerce. Champion Agentic Commerce patterns. Design AI-augmented experiences”
What You'll Achieve.
Unlock growth; Improve customer satisfaction; Drive operational efficiency
What They're Looking For.
Must Have
10+ years of architecture, 5+ years in commerce or omnichannel large scale transformation roles, Bachelor’s degree in computer science or Engineering
Nice to Have
Master’s preferred
What You'll Do.
Champion Agentic Commerce patterns
Design AI-augmented experiences
Integrate commerce ecosystems
Partner with product teams
Define architectural principles
Architect omnichannel commerce platforms
Ensure architecture enables real-time signals
Lead architectural reviews
Guide experimentation with GenAI
Collaborate with data teams
How You'll Work.
Team & Collaboration
Product teams; Engineering teams; Data science teams; Data teams; Privacy teams; Compliance teams
Communication Scope
Storytelling
Full Job Description
## About the Role As a senior leader within the Architecture Group under the CTO Organization, the Principal Architect – AI, Connected Commerce / OMNI-Channel will drive the vision, design, and execution of an integrated technology architecture that powers seamless, intelligent, and personalized customer experiences across all digital and physical touchpoints. This role spans strategic domains—Digital, Retail Stores, Supply Chain, Customer Data, eCommerce, Marketing, and Fulfillment—and serves as a critical change agent, enabling Connected and Agentic Commerce. The architect will influence enterprise-wide technology modernization, blueprints, and AI-driven commerce initiatives to unlock growth, improve customer satisfaction, and drive operational efficiency. This position plays a pivotal role in integrating AI-powered decisioning, personalization, and commerce agents into the technology landscape to support proactive, autonomous, and context- aware experiences. ## What You'll Do * Champion the use of Agentic Commerce patterns—autonomous shopping agents, proactive assistant bots, and AI-driven fulfillment orchestration—to create frictionless, next-gen shopping experiences. * Design intelligent, AI-augmented experiences that integrate predictive personalization, dynamic pricing, virtual styling, conversational commerce, and autonomous checkout journeys. * Integrate commerce ecosystems with real-time decision engines, customer data platforms (CDPs), recommendation systems, and AI models to drive adaptive journeys. * Partner with product, engineering, and data science teams to implement AI across the customer lifecycle—from acquisition and engagement to loyalty and retention. * Define architectural principles to scale AI/ML use cases, leveraging cloud-native platforms (GCP, AWS), serverless models, and data mesh strategies. * Architect future-ready, omnichannel commerce platforms supporting unified experiences such as BOPIS, Same-day Delivery, and Endless Aisle. * Ensur
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