PrincipalAppliedScientist

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Principal Applied Scientist will drive the scientific vision for AI systems. The role requires tackling intrinsically hard, previously unsolved problems while balancing rapid innovation with reliability and compliance. You should be comfortable making decisions with incomplete information and driving solutions in ambiguous problem spaces. You'll work closely with senior technical leaders within the team and across AWS. We're looking for scientists who can maintain high standards while moving quickly, prioritizing both rapid experimentation and responsible AI development to deliver measurable customer impact. Key job responsibilities * Drive the scientific vision of teams in the organization and advise technical leadership on scientific challenges * Initiate and lead the design and delivery of science solutions that address significantly large or endemic customer and business problems * Propose innovative solutions to intrinsically hard, previously unsolved problems * Influence the organization towards adopting new approaches, concepts, and paradigms * Mentor and develop other scientists, fostering a culture of scientific excellence About the team Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Conn