PrincipalApplicationsDevEngineer

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. . What you get to do in this role: Role Overview We are looking for an experienced IC6-level engineer to drive the technical direction, architecture, and execution of next-generation product experiences on the ServiceNow platform. This individual will be a hands-on technical leader who combines deep full-stack expertise, strong architectural judgment, AI fluency, and a passion for building scalable, customer-facing products. The ideal candidate is equally comfortable designing complex distributed systems, crafting modern UI experiences, mentoring senior engineers, and leveraging AI technologies to deliver differentiated product capabilities. Key Responsibilities * Lead the design and development of large-scale product initiatives across the full stack. * Define technical architecture and engineering standards that improve scalability, reliability, performance, and maintainability. * Drive adoption of AI-powered capabilities, including LLM-based experiences, intelligent workflows, copilots, and automation features. * Partner closely with Product Management, UX, Data Science, and Platform teams to translate business goals into technical solutions. * Make high-impact technical decisions and influence engineering strategy across multiple teams. * Conduct architecture reviews, design discussions, and technical deep dives. * Mentor s