Charles River Development
Investment Management
PrimarySystemsAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Primary Systems Analyst at Charles River Development. Skills: Charles River IMS, MS SQL Server, Oracle, Sybase. Act as Level 2 support. Participate in client calls”
What You'll Achieve.
timely resolution of client cases; smooth execution of batch jobs; optimize batch performance; optimize production database performance
Industry & Context.
troubleshooting; problem solving
What They're Looking For.
Must Have
Financial Services experience, Investment Management, Trading, Charles River IMS, MS SQL Server, Oracle, Sybase, servers, operating systems, networks, scripting, XML, programming languages, job scheduling, system monitoring, DRC processes, customer service, troubleshooting, communication skills, collaboration
Nice to Have
Bachelor’s degree in Computer Science, IT, Financial Engineering, Engineering, Economics, Mathematics
What You'll Do.
Act as Level 2 support
Participate in client calls
Manage BC/DR processes
Configure and maintain interfaces
Own and monitor batch jobs
Implement proactive monitoring
Perform import/export troubleshooting
Automate database refreshes
Collaborate with CRD teams
Support Self-Service Portal
Execute production changes
Provide support for lower environments
Lead incident management
Join problem management calls
and deploy automated processes
How You'll Work.
Team & Collaboration
Collaborate across internal teams; Collaborate with external vendors; Collaborate with CRD Professional Services; Collaborate with Product Support; Collaborate with Engineering teams
Communication Scope
communication skills; verbal communication; written communication
Full Job Description
**Company Profile:** Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River were acquired by State Street in October 2018. **Background:** A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients. ### **Key Responsibilities:** * Act as Level 2 support for operational issues related to Charles River IMS applications, ensuring timely resolution of client cases logged in Salesforce. * Participate in regular client calls to provide updates, clarify queries, and maintain strong client relationships. * Manage Business Continuity (BC) and Disaster Recovery (DR) processes, including annual DR testing. * Configure and maintain interfaces for upstream/downstream data flows within CRD infrastructure and external entities; oversee connectivity, testing, and post-go-live support. * Own and monitor automated batch jobs, ensuring smooth execution and troubleshooting errors in nightly/daily processes. * Implement proactive monitoring for application errors and optimize batch performance to reduce runtime and chronic alerts. * Perform import/export troubleshooting, patching CRIMS applications, and production change deployments following CRD/STT change management processes (via ServiceNow). * Automate database refreshes from Production to Test and support on-demand refresh requests. * Collab
Applying for this Primary Systems Analyst role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Charles River Development?
Real rants from real employees. Read before you apply.