Amazon Web Services

Technology

PricingAnalyst

€65–95k ~AI est. Berlin, Berlin, Germany FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Pricing Analyst at Amazon Web Services. Skills: Billing, Customer support, Process improvement. Handle day-to-day billing tasks. Handle customer support”

Industry & Context.

Technology
Problems you'll solve

Creative problem solver; Seek solutions

What They're Looking For.

Must Have

Knowledge of SQL, Knowledge of Excel, Experience in sales operations, Bachelor's degree or equivalent, National of an EU member state

Nice to Have

Master's degree or equivalent, Experience in program management, Experience in project management

What You'll Do.

Handle day-to-day billing tasks

Handle customer support

Partner with stakeholders

Ensure customers realize benefits

Support customer inquiries

Contribute toward immediate resolution

Contribute toward longer-term solutions

Innovate through process improvement

Participate in cross-functional team initiatives

Work with AWS customers

Address billing issues

Gather valuable feedback

Support monthly billing processes

Provide data management

Provide discount calculations

Identify operational improvements

Implement operational improvements

Identify system customizations

Implement system customizations

Seek solutions to business needs

Seek solutions to customer needs

Suggest innovative solutions

Ensure successful execution

Partner with business leaders

Partner with team members

Deliver on billing objectives

Support recurring reporting

Support ad hoc reporting

How You'll Work.

Team & Collaboration

Cross-functional teams; Interdisciplinary environment; Business leaders; Account Managers; Technology partners; Service teams

Full Job Description

AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Key job responsibil

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