The Riverie
PrevailingWageConcierge
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Prevailing Wage Concierge at The Riverie. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Organizes, coordinates, and implements various resident services and programs. acts as an information source for and help to residents related to local market resources”
What You'll Do.
and implements various resident services and programs
acts as an information source for and help to residents related to local market resources
Greets prospects and residents as they enter the office/leasing area
ensure the comforts of prospects and visitors while they wait to speak with a team member
routes all calls to the appropriate team member for assistance
assists with completed service request call backs as necessary
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
Maintains tracking logs for equipment rentals
dry cleaning services
and/or other services provided by the community
Assists the community team with scheduling
planning and organizing resident activities and programs
Keeps detailed information on local area restaurants
and other pertinent information that may be of interest to residents
maintains relationships and contacts with concierge vendors
How You'll Work.
Team & Collaboration
cross-functional coordination; Assists the community team with scheduling, planning and organizing resident activities and programs
Communication Scope
Answers phone calls; routes all calls to the appropriate team member for assistance; assists with completed service request call backs as necessary; notifying residents of all package deliveries within 24 hours
Full Job Description
**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. **JOB DESCRIPTION** * Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member. * Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. * Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs. * Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning. * Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours. * Maintains tracking logs for equipment rentals, dry c
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