RR Donnelley
Printing
PresentationsWorkflowCoordinator
“Presentations Workflow Coordinator at RR Donnelley. Skills: presentations support, document assessment, formatting, edits, proofing, software aptitude, speed and accuracy, workflow coordination, quality assurance. Intakes work requests. clarification of job instructions”
What You'll Achieve.
delivering sustainable solutions with the lowest possible environmental impact; reduce complexity and drive audience connections across the entire customer journey; delivering timely and accurate presentations support of an intermediate to advanced level; ensure proper corrections (creation, formatting, edits, proofing, etc. ) for requesters; meet or exceed the client’s expectations for quality, timeliness and service; enhance team skill levels and quality outputs
Industry & Context.
Seeks alternate solutions to deadline requests; Able to troubleshoot more complex or advanced tasks, equipment or software concerns on understands when to escalate a problem to a supervisory level
Ability to work overtime as needed, Work is performed in a professional work environment, Professionalusiness casual attire required, Hazards include working with office machines (computers, peripherals, copiers, faxes, scanners, bindery equipment, paper cutters, paper, toner) and cleaning supplies, Must be able to work sitting down most of the time, All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen
What They're Looking For.
Must Have
Minimum of 3 years prior office experience, proofreading, presentations or design experience, Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, Visio as examples), able to technically troubleshoot applicable software specific to the business/client, Advanced in various Adobe PDF and Creative Suite applications (Illustrator, Photoshop as examples), Advanced knowledge of presentations and/or proofreading procedures and/or generally accepted practices, Extensive experience in business terminology, presentations and/or proofing skill and efficiency in use of requisite resources, attention to able to work on multiple projects simultaneously, Able to apply intermediate to advanced requisite knowledge of appropriate grammar, spelling, composition to work requests, Must have good organizational skills, Must be able to meet deadlines and complete all projects in a timely manner, Ability to handle sensitive and/or confidential documents and information, Able to exercise good judgment to make decisions that conform to business needs and policy, Able to troubleshoot more complex or advanced tasks, equipment or software concerns on understands when to escalate a problem to a supervisory level, Ability to maintain professional composure when working with immediate deadlines, Ability to work both independently and collaboratively as part of a team, Ability to work in a fast paced environment, Ability to communicate professionally both verbally and in writing, Must be self-motivated with a positive attitude, Proven customer service skills are required in order to create, maintain and enhance customer relationship
What You'll Do.
Intakes work requests
clarification of job instructions
negotiation of deadlines
Seeks alternate solutions to deadline requests
Prioritizes work requests across team
coordinatesalances multiple projects
Applies own creativity
grammatical and/or composition skills to design and layout elements in presentations or materials
Acts as a leading definitive resource for all questions relating to presentations
proofreading and quality assurance by the team
Detects formatting and compositional verifies citations are properly checks corrected proofs against mark-up for quality assurance
Performs presentation design work of all levels with focus on identification and correction of errors in complex documents
Adheres to and monitors team members’ adherence to formatting standards
Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests
Responsible for development and delivery of on-going training of new and existing team members in existing processes
as well as new trends or processes for presentations work
Facilitates focus and coordination on and between shifts in the production of deliverables to the client
Trains more junior staff members
Communicates with manager and/or client on job or deadline issues
Supervisor or Manager in the execution of administrative and/or other procedures or systems across impacted team members
Facilitates team’s adherence to company policies
Contributes to recommendations for individual development goals
or performance expectations
How You'll Work.
Team & Collaboration
cross-functional coordination; coordinatesalances multiple projects based on experience and following established guidelines; Works collaboratively, demonstrating open and flexible communication, within and across team members; Facilitates focus and coordination on and between shifts; Assists the Lead, Supervisor or Manager in the execution of administrative and/or other procedures or systems across impacted team members
Communication Scope
Ability to communicate professionally both verbally and in writing
Process & Methodology
process management, resource planning, coordinatesalances multiple projects
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