PremiumClientManager

What is Flagstone? Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work. Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage. A feel for our culture To revolutionise the savings market, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth. That’s why we’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it. We may not change the world, but we can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three. But enough about us. Let’s talk about you. Does this sound like you? You're a relationship manager who knows what best-in-class premium client service looks like, and you're ready to build it from scratch. You're proactive by nature, personally invested in the clients you look after and able to operate with the polish and judgement that high-value relationships demand. You don't wait for clients to come to you: you anticipate needs, stay ahead of risks and ensure every client feels like a priority. Flagstone is the UK's leading cash platform with £19bn AuA and a clear ambition to reach £50bn by 2028. A significant proportion of that AuA sits with a small number of clients whose continued confidence in us is commercially critical, and this role exists solely to serve them. What You'll Be Doing Building the Model Own and iterate the premium client service proposition — defining who qualifies, what service looks like and how impact is measured. Deliver the contact