BMO Financial Group
Retail Banking
PremierClientSpecialist
“Premier Client Specialist at BMO Financial Group. Skills: Client acquisition, Relationship building, Financial solutions, Sales targets. Act as primary client contact to uncover financial needs. Provide holistic banking and investment solutions”
What You'll Achieve.
Achieves results and meets sales targets; Acquiring new assets from existing client portfolio and new client acquisition; Achieve sales objectives; Identify short and long-term value creation opportunities; Source new revenue and investments; Monitors sales and service performance against plan; Implement action plans that close performance gaps and resolve issues.
Industry & Context.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Must obtain required licenses within 120 days of the role start date., Federal registration with the Nationwide Mortgage Licensing System and Registry required., Criminal background review and credit history evaluation required., Restrictions on performing in a real estate agent capacity.
What They're Looking For.
Must Have
Proven experience in a financial services organization demonstrating knowledge of banking products, associated services, pricing strategies, and profitability management., Advanced understanding of deposit, loan (including mortgage) and banking products and practices, cash flow analysis, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies., In-depth understanding of brokerage and insurance products., In-depth knowledge of business services, including retirement plans, business banking solutions, insurance, and succession planning., In-depth understanding of personal trust and investment management., In-depth knowledge of client portfolio management., Technical proficiency gained through education and/or business experience., Financial Needs Discovery, Product & Solution Design, Investment, Insurance & Advisory Products, Deposit & Cash Management, Lending & Credit, Prospecting & Acquisition, Sales Strategy & Execution, Advisory & Communication, Client Onboarding, Experience & Retention, Portfolio & Relationship Management, Risk & Compliance, Learning Agility, Collaboration, Federal registration with the Nationwide Mortgage Licensing System and Registry, Criminal background review, Credit history evaluation
Nice to Have
3+ years of relevant post-secondary degree in related field of study, SIE Exam, Series 6, Series 63, Series 65, state Life and Health insurance licenses, Series 7, Series 66, Series 65 licenses
What You'll Do.
Act as primary client contact to uncover financial needs
Provide holistic banking and investment solutions
Build relationships and deliver desired customer experience
Increase investment penetration
Take a consultative approach to relationship building
Develop recommendations using financial planning
Provide financial advice
Collaborate with Financial Advisor for complex needs
Proactively work with assigned customer portfolio
Make recommendations on products and pricing
Achieve results and meet sales targets
Acquire new assets from existing portfolio
Introduce and guide clients to use digital platforms
and execute a business plan
Identify value creation opportunities
Participate in the community to identify prospects
Identify centers of influence
Coordinate outreach efforts for seminars and events
Cultivate strategic relationships with key client stakeholders
Source new revenue and investments
Deliver consistent client service
Support client onboarding
Escalate complex client situations
Develop solid product knowledge and financial expertise
Support execution of strategic initiatives
Build effective relationships with stakeholders
Monitor sales and service performance
Implement action plans to close performance gaps
Provide training to mentor and coach branch personnel
Review credit applications
Follow security and safeguarding procedures
Maintain confidentiality of customer and Bank information
Execute work to deliver timely
and efficient service
Execute quality customer review meetings
Exercise judgment to identify
Work independently on complex tasks
Take measured risks while protecting the bank
Make sound and risk informed decisions
How You'll Work.
Team & Collaboration
Works collaboratively in the market with BMO partners, COIs, and the community; Collaborates with Financial Advisor, as appropriate, for clients with more complex financial needs.; Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.; Builds effective relationships with internal/external stakeholders.
Communication Scope
Advisory & Communication
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