The Specific Pay Range For A Preferred Location
PreSalesApplicationEngineer(LIMS/ELN/Informatics)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Pre Sales Application Engineer (LIMS / ELN / Informatics) at The Specific Pay Range For A Preferred Location. Skills: Laboratory informatics, Pre-Sales, Solution Consulting, Customer workflows. Partner with sales teams. Drive informatics solution opportunities”
Industry & Context.
Problem-solving mindset; Troubleshooting complex technical issues
30-50% travel
What They're Looking For.
Must Have
Bachelor’s or Master’s Degree, 5-8+ years experience, Hands-on LIMS experience, Hands-on ELN experience, Hands-on SDMS experience, Knowledge of system integrations, Familiarity with cloud deployment, Familiarity with on-premise deployment, Familiarity with hybrid deployment
Nice to Have
Prior Field Application Engineering experience, Prior Pre-Sales experience, Prior Professional Services experience, Experience supporting enterprise-scale deployments, Exposure to digital lab transformation, Exposure to enterprise informatics strategies
What You'll Do.
Partner with sales teams
Drive informatics solution opportunities
Deliver technical presentations
Deliver live demonstrations
Configure proof-of-concept
Understand customer workflows
Understand regulatory requirements
Understand IT environments
Design LIMS architectures
Design ELN architectures
Design informatics architectures
Translate business challenges
Translate laboratory challenges
Design value-based technical solutions
Support RFP responses
Support RFI responses
Develop technical proposals
Act as technical authority
Provide technical leadership
Support customer onboarding
Support configuration
Support go-live phases
Assist with system configuration
Assist with workflow optimization
Assist with data migration
Assist with integration
Deliver user training
Deliver administrator training
Provide best-practice guidance
Support troubleshooting
Act as escalation point
Ensure regulatory compliance
Advise customers on best practices
Support validation strategies
Participate in customer audits
Participate in customer inspections
Provide feedback to product management
Provide feedback to R&D teams
Stay current with technologies
Support beta programs
Support early adopter customers
Support new product launches
Contribute to knowledge bases
Contribute to application notes
Contribute to documentation
Collaborate with sales teams
Collaborate with services teams
Collaborate with marketing teams
Collaborate with support teams
Collaborate with product teams
Participate in scientific conferences
Participate in customer seminars
Participate in webinars
Participate in trade shows
Mentor junior engineers
Contribute to team skill development
How You'll Work.
Team & Collaboration
Cross-functionally with sales; Cross-functionally with services; Cross-functionally with marketing; Cross-functionally with support; Cross-functionally with product teams
Communication Scope
Technical concepts; Diverse audiences; Scientific discussions; Technical presenter; Technical demonstrator
Full Job Description
## **Job Description** The Field Application Engineer (FAE) – LIMS, ELN & Informatics is a customer-facing technical expert responsible for supporting pre-sales and post-sales activities related to laboratory informatics solutions, including Laboratory Information Management Systems (LIMS), Electronic Laboratory Notebooks (ELN), Scientific Data Management Systems (SDMS), and integrated informatics platforms. This role serves as a critical bridge between customers, sales, product management, and R&D teams, ensuring successful solution positioning, implementation, adoption, and long-term customer satisfaction across pharmaceutical, biopharmaceutical, chemical, academic, clinical, and applied markets. **Key Responsibilities:** **Pre-Sales & Solution Consulting** * Partner with sales teams to drive informatics solution opportunities by delivering high-impact technical presentations, live demonstrations, and proof-of-concept (PoC) configurations. * Understand customer workflows, regulatory requirements, and IT environments to design fit-for-purpose LIMS, ELN, and informatics architectures. * Translate business and laboratory challenges into value-based technical solutions aligned to customer goals (e.g., data integrity, compliance, productivity, digital transformation). * Support RFP/RFI responses, technical proposal development, solution scoping, and effort estimation. * Act as the technical authority during customer meetings, workshops, and scientific discussions. **Implementation & Post-Sales Support** * Provide technical leadership during customer onboarding, configuration, validation support, and go-live phases. * Assist customers with system configuration, workflow optimization, data migration strategies, and integration with instruments, CDS, ERP, and other enterprise systems. * Deliver user training, administrator training, and best-practice guidance for LIMS, ELN, and informatics platforms. * Support troubleshooting of complex technical issues and act as an esca
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