Paytm
Fintech
PreSales-AISolutionArchitect
Neural analysis suggests this role is
optimal for Mid candidates.
“Pre Sales - AI Solution Architect at Paytm. Skills: AI Agentic Solutions Architect, enterprise adoption of AI-powered workflow automation, customer journey and workflow design, solution architecture, business value articulation, POC and deployment, stakeholder engagement, reusable playbooks. Map end-to-end customer journeys across sales, support, and operations.. Identify high-impact automation opportunities.”
What You'll Achieve.
measurable business outcomes; cost reduction; conversion uplift; improved customer experience; Deal Impact: Influence deal progression and maximize win rates.; POC Conversion: Successfully convert pilots to full production deployments.; Business Value Articulation: Deliver quantified outcomes, data-backed ROI, and clear business metrics.; Workflow Depth: Build strong, highly repeatable use cases across diverse industries.; Customer Credibility: Establish deep trust and strategic advisory standing with enterprise stakeholders.
Industry & Context.
What They're Looking For.
Must Have
5–8 years of experience in AI/ML, SaaS, or workflow automation, Proven track record of working successfully with enterprise customers, foundational understanding of customer journeys and core business processes, Technical familiarity with APIs, system integrations, and complex enterprise software architectures, Exceptional communication skills, with the ability to bridge the gap and communicate effectively with both technical engineers and business stakeholders
What You'll Do.
Map end-to-end customer journeys across sales
Identify high-impact automation opportunities.
Design agent-driven workflows across systems and teams.
Design agentic AI systems including orchestration
and enterprise systems into scalable architectures.
Translate solutions into measurable outcomes such as cost reduction and conversion uplift.
Support deal teams with ROI narratives.
Lead proof-of-concept (POC) engagements with clear success metrics.
Ensure POCs convert to production deployments.
Engage both business and technical stakeholders.
Effectively handle skepticism stemming from prior enterprise AI failures.
Build repeatable solution frameworks across industries.
Enable sales teams with structured use cases.
How You'll Work.
Team & Collaboration
Engage both business and technical stakeholders.; Support deal teams with ROI narratives.; Enable sales teams with structured use cases.
Communication Scope
Exceptional communication skills, with the ability to bridge the gap and communicate effectively with both technical engineers and business stakeholders.
Process & Methodology
Lead proof-of-concept (POC) engagements with clear success metrics.
Full Job Description
## Description About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App. About The Team Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI experimentation to production-grade deployment with measurable business outcomes. In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain- specific AI agents that automate complex customer journeys across sales, service, and operations. These systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across enterprise systems. About the Role We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow automation. This role sits at the intersection of business process transformation, AI systems, and enterprise sales. You will work directly with enterprise customers to understand their workflows, identify automation opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction, conversion uplift, and improved customer experience. Key Responsibilit
Applying for this Pre Sales - AI Solution Architect role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Paytm?
Real rants from real employees. Read before you apply.