WalkMe

SaaS

PreSalesAIConsultant

San Francisco, California, United States FULL TIME Remote Friendly
The Brief

“Pre-Sales AI Consultant at WalkMe. Skills: AI, Pre-Sales, Consulting. Partner with WalkMe Account Executives and Presales teams across Americas, taking a consultative role in customer evaluations of WalkMe AI. Lead AI-focused discovery sessions, answer technical and architectural questions, and guide customers through solution design considerations”

Industry & Context.

SaaS
Eligibility Requirements

Manage technical proofs of concept, both remotely and onsite

What They're Looking For.

Must Have

experience working with generative and contextual AI, including exposure to LLMs, AI architectures, deployment models, prompt development, and enterprise security considerations, A minimum of 7–8 years of experience in SaaS, working with enterprise customers in a presales, sales engineering, consulting, or solution architecture capacity, An AI-first approach to work, using AI tools thoughtfully to increase speed, quality, and effectiveness while applying judgment and ownership to outputs, Ability to examine, interpret, and clearly articulate complex technical concepts to audiences with varying levels of technical depth, from engineers to executive stakeholders, Experience designing and delivering compelling demonstrations and technical walkthroughs for both technical and non-technical audiences, A understanding of enterprise technology environments and the business context in which AI solutions are evaluated and deployed, Ability to synthesize customer feedback and communicate insights clearly to Product Management and Engineering teams

What You'll Do.

Partner with WalkMe Account Executives and Presales teams across Americas

taking a consultative role in customer evaluations of WalkMe AI

Lead AI-focused discovery sessions

answer technical and architectural questions

and guide customers through solution design considerations

and deliver product demonstrations that clearly communicate the value of WalkMe AI

Manage technical proofs of concept

both remotely and onsite

including coordination with internal Engineering and Support teams when needed

Develop technical relationships with customer stakeholders

positioning yourself as a trusted AI advisor

Support escalations and complex technical discussions

ensuring timely resolution and clear communication

Participate in regional field activities such as customer events

and internal enablement sessions

Act as a conduit between customers and internal teams by sharing structured feedback on product gaps

How You'll Work.

Team & Collaboration

Partner with WalkMe Account Executives and Presales teams across Americas; coordination with internal Engineering and Support teams; Act as a conduit between customers and internal teams

Communication Scope

clearly articulate complex technical concepts to audiences with varying levels of technical depth; clear communication; communicate insights clearly

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