Finni Health
Healthcare
PracticeSuccessManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Practice Success Manager at Finni Health. Skills: Customer Success, Provider support, Operational clarity. Project manage provider launches. Ensure fastest launch timeline”
What You'll Achieve.
Drive operational excellence; Support scaling efforts; Empower providers; Run thriving practices; Run high-quality practices; Achieve provider goals; Drive measurable outcomes
Industry & Context.
Problem-solving; Analytical problem solver
What They're Looking For.
Must Have
5+ years experience
What You'll Do.
Project manage provider launches
Ensure fastest launch timeline
Create presentation decks
Deliver quarterly business reviews
Ensure maximum value realization
Partner with providers
Understand scaling goals
Lead provider communication
Provide proactive support
Provide reactive support
Answer customer questions
Answer customer concerns
Oversee CX operations
Build better processes
How You'll Work.
Team & Collaboration
Cross-functional initiatives; Leadership team; Cofounders
Communication Scope
Presentation decks; Quarterly business reviews
Process & Methodology
Project management
Full Job Description
About Us Finni Health, a rapidly growing company (400% growth, approaching profitability, backed by General Catalyst), is seeking a Practice Success manager to drive operational excellence and support our scaling efforts. We're revolutionizing Applied Behavior Analysis clinics by helping providers grow their businesses while delivering top-tier patient care. About the Role As a Practice Success Manager at Finni, you’ll be at the forefront of empowering our providers to run thriving, high-quality practices. You’ll serve as a trusted advisor and operator, helping providers navigate everything from clinical operations to revenue optimization. This is a high-impact, cross-functional role where you’ll work closely with our leadership team, drive strategic initiatives, and bring operational clarity to fast-growing ABA and mental health practices. If you’re energized by problem-solving, relationship-building, and helping small businesses succeed, this is the role for you. About you - Mission-Driven & Provider-Centric – You believe in Finni’s mission to democratize autism care and are passionate about helping providers grow successful, compliant practices. - Trusted Operator & Advisor – You’re the calm in the chaos and a strategic partner to providers—able to guide them through clinical, financial, and operational decisions. - Analytical Problem Solver – You dig deep into challenges, quantify issues, and build thoughtful, customized solutions that drive measurable outcomes. - Process & Data-Oriented – You thrive on improving systems, managing projects, and using data to drive smart, scalable decisions. - Resilient in Ambiguity – You’re energized by the unknown, taking initiative in unstructured situations and confidently shaping strategy in fast-moving environments. What will you do day-to-day? - Project manage and ensure that the provider launches are progressing at the fastest timeline. - Create presentation decks and quarterly business reviews of each practice, ensuring
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