Children's
Healthcare
PracticeOperationsAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Practice Operations Assistant at Children's. Skills: Clinic operations, Patient scheduling, Administrative support. Serve as primary contact for patient appointment. Maintain provider and resource schedules”
What You'll Achieve.
Meet all department and CPG patient access goals
Industry & Context.
What They're Looking For.
Must Have
One year of experience in administrative or office management role
Nice to Have
Bachelor’s degree in Business, Healthcare, or related field
What You'll Do.
Serve as primary contact for patient appointment
Maintain provider and resource schedules
Meet department and CPG patient access goals
Coordinate with clinical teams for patient information
Review and answer Epic InBasket messages
Optimize schedule utilization
Address patient communication
Perform general administrative duties
Order and stock supplies
Perform record-keeping activities
Act as liaison to departments and vendors
Take minutes at meetings
Perform quality management functions
Prepare minutes and agenda
Coordinate meeting materials
Perform basic payroll activities
Perform timekeeping activities
Maintain human resources paperwork
Maintain database records
Perform department-specific duties
How You'll Work.
Team & Collaboration
Centralized contact center teams; Clinical teams
Communication Scope
Verbal communication; Written communication
Full Job Description
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). _**Work Shift**_ Day _**Work Day(s)**_ Monday-Friday _**Shift Start Time**_ 8:00 AM _**Shift End Time**_ 4:30 PM _**Worker Sub-Type**_ Regular Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s. _**Job Description**_ Performs administrative and clinic support duties within physician operations to ensure efficient daily office operations and to support the delivery of safe and quality patient care. Experience One year of experience in administrative or office management role (physician office clinic setting preferred) Preferred Qualifications •Bachelor’s degree in Business, Healthcare, or related field Education •High school diploma or equivalent Certification Summary •No professional certifications required Knowledge, Skills and Abilities •Demonstrated verbal and written communication, organizational, customer service, and interpersonal skills •Proficient in full suite of Microsoft Office and other Windows-based applications Job Responsibilities 1.Serves as primary contact and resource for patient appointment scheduling; may include collaboration with centralized contact center teams. 2.Maintains provider and resource schedules through the use of Epic and system tools; may include oversight of schedule disruptions, development of inpatient service schedules, updating room scheduling tools, etc. 3.Works to meet all department and CPG patient access goals and metrics. 4.Coordinates with clinical teams to ensure all information and resour
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