The Safety Of Our Employees And Applicants
PracticeManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Practice Manager at The Safety Of Our Employees And Applicants. Skills: process management, operational metrics, resource planning. Manage multiple sites administrative, financial, operational aspects. Mentor and train supervisors and staff”
What You'll Achieve.
Ensuring all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care; Drive change
Industry & Context.
Requires long shifts, weekend, closing, and opening shifts, May be required to take phone calls from other sites, Lifting heavy objects on a regular basis, Repetitive tasks with few breaks, Require light cleaning
What They're Looking For.
Must Have
4-6 years of management experience, Basic Life Support (BLS) certification required at time of hire
Nice to Have
urgent care, medical practice, hospital, with multiple-site responsibility preferred, Bachelor’s Degree in Business Management or other applicable degree preferred, Bilingual a plus
What You'll Do.
Manage multiple sites administrative
Mentor and train supervisors and staff
Ensure successful administrative
Deliver inviting and hospitable patient environment
Provide exceptional patient experience
Collaborate with team to support mission
Provide mentorship and training to staff
Coordinate site cleanliness
Monitor patient visits
Manage site openings and closings
Monitor patient wait time
Monitor patient follow up
Ensure DOH compliance
Manage daily front and back-office operations
Test equipment for quality assurance
Interact with vendors
sales representatives
Liaise with patients regarding concerns
Maintain patient confidentiality
Monitor site expense budget
Keep purchases/expenditures within PNL guidelines
Inspect facility for repairs
Follow-up with corporate departments for support
Analyze and report on business metrics
Create action plans based on metrics
evaluate staff performance
Build positive communication with clinicians
Implement and monitor CityMD culture
Ensure formal performance reviews are completed
Collaborate with HR team for development plans
Manage employee relations issues
Administer terminations
Hold departmental meetings
Conduct on-site training sessions
Provide mentorship to new Supervisors
How You'll Work.
Team & Collaboration
Exceptional collaboration with team to support the company’s mission; Building positive communication and partnerships with clinicians and regional medical leadership to work as a team to enhance the success of the practice; Collaborating with the HR team to formalize a development plan for staff
Communication Scope
Exceptional communication skills both verbal and written
Full Job Description
# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ The Practice Manager is responsible for managing, overseeing and ensuring the successful administrative, financial and operational aspects of multiple sites while mentoring and training other supervisors and staff. Essentially, a Practice Manager is accountable for delivering a(n): * Inviting and hospitable environment where the patient feels appreciated, comfortable, and at ease. * Exceptional experience where the patient will want to come back and refer their family and friends to the site for all their urgent care needs. * Exceptional collaboration with team to support the company’s mission. * Providing outstanding mentorship and training to newly hired site staff. The primary duties and responsibiliti
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