Optima Dermatology
dermatology
PracticeManager
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“Practice Manager at Optima Dermatology. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. day‐to‐day operations and patient experience of the local dermatology clinic. Coordinates and supervises entire operation”
What You'll Achieve.
reaching goals and objectives related to the dermatology clinic’s clinical and financial performance; monitor and improve patient satisfaction; quality and production levels of site staff
Industry & Context.
Identify and resolve patient satisfaction and patient flow/throughput issues
What They're Looking For.
Must Have
Ability to supervise, train, and evaluate new and current staff., Ability to establish and maintain a positive relationship with peers and subordinates., Ability to accomplish required tasks without supervision., Superior verbal and written communication skills., Ability to utilize software, spreadsheets and word processors.
Nice to Have
Bachelor’s Degree, Five years of experience in management
What You'll Do.
day‐to‐day operations and patient experience of the local dermatology clinic
Coordinates and supervises entire operation
Assists the company in reaching goals and objectives related to the dermatology clinic’s clinical and financial performance
Implement and enforce policies and procedures for the clinic
Identify and resolve patient satisfaction and patient flow/throughput issues
Participate in the recruitment
and orientation of new employees
and monitor quality and production levels of site staff
Develop monthly staff schedule and assist with time card approval as needed
Ensures cash deposits are properly tracked and deposited
Conduct performance evaluations
Facilitate all clinical site meetings
Monitor inventory and ordering of office supplies
Interact with patients
review patient feedback
and address patient service issues
Develop and implement programs to monitor and improve patient satisfaction
Attend community marketing events in accordance with marketing department requirements
Ensure compliance with all Company directives to include patient privacy initiatives as well as employee safety
Audit records to ensure compliance with company policies and procedures
Prepare weekly and monthly operational dashboards and participate in weekly calls with all Practice Managers to review performance dashboards
Ensure compliance with Federal and State employment regulations
HHS and labor laws as directed by the human resources department
Facilitate and attend all facility audits and inspections as applicable
Conduct special project and studies as assigned by senior management
Work with all clinic staff to promote teamwork and help ensure a positive and productive work environment
Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available
Coordinate facility and equipment maintenance and other vendor services
Perform front‐end registration and/or clinical tasks as a back‐up in case of absence or high demand
How You'll Work.
Team & Collaboration
cross-functional coordination; work with all clinic staff to promote teamwork
Communication Scope
Superior verbal and written communication skills
Process & Methodology
Conduct special project and studies as assigned by senior management
Full Job Description
Job Title: Practice Manager JOB SUMMARY: Responsible for day‐to‐day operations and patient experience of the local dermatology clinic. Coordinates and supervises entire operation. Assists the company in reaching goals and objectives related to the dermatology clinic’s clinical and financial performance. DUTIES/RESPONSIBILITIES: Implement and enforce policies and procedures for the clinic. Identify and resolve patient satisfaction and patient flow/throughput issues. Participate in the recruitment, training, and orientation of new employees. Select, train, supervise, and monitor quality and production levels of site staff. Develop monthly staff schedule and assist with time card approval as needed. Ensures cash deposits are properly tracked and deposited. Conduct performance evaluations. Facilitate all clinical site meetings. Monitor inventory and ordering of office supplies, medical supplies, and equipment. Interact with patients, review patient feedback, and address patient service issues. Develop and implement programs to monitor and improve patient satisfaction. Attend community marketing events in accordance with marketing department requirements. Ensure compliance with all Company directives to include patient privacy initiatives as well as employee safety. Audit records to ensure compliance with company policies and procedures. Prepare weekly and monthly operational dashboards and participate in weekly calls with all Practice Managers to review performance dashboards. Ensure compliance with Federal and State employment regulations, OSHA, HHS and labor laws as directed by the human resources department. Facilitate and attend all facility audits and inspections as applicable. Conduct special project and studies as assigned by senior management. Work with all clinic staff to promote teamwork and help ensure a positive and productive work environment. Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all fa
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