ConvenientMD
Healthcare
PracticeManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Practice Manager at ConvenientMD. Skills: Operational efficiency, Team leadership, Strategic planning, Quality assurance. Oversee and optimize daily clinic operations. Ensure efficient and effective patient care”
Industry & Context.
Identify gaps or inefficiencies; Implement solutions
Rotating on-call, Flexibility to support opening and closing
What They're Looking For.
Must Have
3 years of demonstrated success in leading, mentoring, and growing teams, Demonstrated skills in medical practice management, Demonstrated skills in human resources, Demonstrated skills in data analysis, Ability to work independently, Experience with Microsoft Office, Experience with SharePoint, Experience with Word, Experience with Excel, Work in clinic Monday through Friday, Rotating on-call for weekends, Flexibility to support opening and closing of clinic
Nice to Have
Dual-site leadership experience preferred, Familiarity with medical billing systems, Familiarity with basic medical coding, Familiarity with basic medical terminology
What You'll Do.
Oversee and optimize daily clinic operations
Ensure efficient and effective patient care
Manage and lead scheduling operations
Ensure optimal utilization of resources and staff
Collaborate with healthcare providers and support staff
Maintain a high standard of patient service
Enforce clinic policies and procedures
Ensure compliance with regulatory standards
Act as point of contact for patient feedback
Address patient concerns with Medical Leadership team
Place and manage orders for medical supplies
Place and manage orders for equipment
Place and manage orders for necessary materials
Ensure timely and cost-effective ordering
Track expenses related to supplies
Ensure adherence to budget
Manage staffing across two clinic locations
Manage scheduling across two clinic locations
Manage inventory across two clinic locations
Manage operational workflows across two clinic locations
Monitor performance metrics at each site
Identify gaps or inefficiencies
Implement solutions to ensure smooth operation
Supervise clinic staff
Foster a positive work environment
Foster a collaborative work environment
Foster a supportive work environment
Conduct performance evaluations
Provide ongoing feedback
Enhance staff development
Foster teamwork among clinic team members
Foster effective communication among clinic team members
Collaborate with Regional Leadership team
Contribute to strategic initiatives
Analyze market trends
Analyze competitive landscape
Identify growth opportunities
Implement strategies to enhance market presence
Implement strategies to enhance community engagement
Monitor compliance with quality standards
Monitor compliance with regulatory requirements
Monitor compliance with accreditation criteria
Implement quality improvement initiatives
Enhance patient outcomes
Enhance patient satisfaction
Partner with District Director
Partner with corporate resources
Ensure effective communication
Ensure goal alignment
How You'll Work.
Team & Collaboration
Healthcare providers; Support staff; Medical Leadership team; Finance department; Regional Leadership team; District Director; Corporate resources
Communication Scope
Written communication; Verbal communication
Full Job Description
At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Opportunity As a Practice Manager at our Ludlow, MA urgent care clinic, you will play a pivotal role in the day-to-day operational efficiency of the clinic while contributing to its long-term strategic goals. The ideal candidate will possess a strong background in healthcare administration, financial management, and team leadership. This is the perfect opportunity for someone who is looking for a company where their work is valued and recognized by leadership. If you are skilled in relationship building, are a strong people-manager, and thrive in a fast-paced role where you’re balancing multiple responsibilities at one time, we encourage you to apply! Your Impact Operational Management: Oversee and optimize daily clinic operations to ensure efficient and effective patient care. Efficiently manage and lead the scheduling operations for the clinic, ensuring optimal utilization of resources and staff to meet patient needs. Collaborate with healthcare providers and support staff to maintain a high standard of patient service. Enforce clinic policies and procedures to ensure compliance with regulatory standards. Act as the point of contact for any patient feedback, working with the Medical Leadership team to address concerns. Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost-effective manner. Coordinate with the finance department to track expenses related to supplies and ensure adherence to the budget. Dual Site Management: Manage staffing, scheduling, inventory, and operational workflows across two clinic locations. Monitor performance me
Applying for this Practice Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about ConvenientMD?
Real rants from real employees. Read before you apply.