Spaulding Ridge
advisory and IT implementation
PracticeLead-CLM
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“Practice Lead - CLM at Spaulding Ridge. Skills: Practice Leadership, People Development, Operational Excellence. heads the India CLM Practice Delivery group. ensuring high-quality, scalable delivery across all CLM platforms”
What You'll Achieve.
ensuring high-quality, scalable delivery; leading the next phase of team growth; stabilize and standardize the current operational processes; aggressive scaling; reducing turnover and increasing overall team engagement
Industry & Context.
What They're Looking For.
Must Have
15+ years of experience in Contract Lifecycle Management (CLM), Minimum 5 years managing Managers or supervising a global team of 10+ technical professionals, Demonstrated success in scaling a technical delivery team within a global services environment
Nice to Have
Deep expertise in DocuSign CLM, Ironclad, or Agiloft, background in business rules, custom calculations, and data integrations across the above platforms
What You'll Do.
heads the India CLM Practice Delivery group
ensuring high-quality
scalable delivery across all CLM platforms
leading the next phase of team growth
stabilize and standardize the current operational processes
mentoring and coaching the team for aggressive scaling
Own and execute the hiring and growth roadmap for the APAC CLM practice
Define future team composition and skill needs
Actively contribute to pre-sales activities
ensuring seamless transition and execution during delivery phases
Act as the primary escalation point and strategic partner for the North America (NA) CLM leadership
Proactively manage perceptions and ensure transparency
directly addressing any quality issues/perceptions
Oversee the technical architecture and delivery standards across Docusign
Dedicate significant time to formally coach and mentor the team
helping them transition from technical experts to confident consultants and people leaders
Implement programs to promote a supportive
high-accountability environment
reducing turnover and increasing overall team engagement
Oversee the review cycles for the APAC team
working with the Managers to drive corrective actions and celebrate successes
Establish and enforce a robust Quality Assurance (QA) framework across all delivery from the region
Implement best-in-class project delivery methodologies
ensure consistent use of project management tools for tracking and reporting
How You'll Work.
Team & Collaboration
Stakeholder Management; strategic partner for the North America (NA) CLM leadership; working with the Managers to drive corrective actions and celebrate successes; fostering collaboration and resilience within diverse teams
Communication Scope
Executive Communication; confidently conveying complex technical and strategic concepts to executive stakeholders
Process & Methodology
project delivery methodologies, project management tools
Full Job Description
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. This key leadership role heads the India CLM Practice Delivery group and reports directly to the Business Unit Lead. This is a critical leadership role responsible for ensuring high-quality, scalable delivery across all CLM platforms (Docusign, Ironclad, Agiloft) and leading the next phase of team growth. The primary objective is to stabilize and standardize the current operational processes while simultaneously mentoring and coaching the team for aggressive scaling. Key Responsibilities The responsibilities are split into three focus areas: Practice Leadership, People Development, and Operational Excellence. Practice Leadership Scaling Strategy: Own and execute the hiring and growth roadmap for the APAC CLM practice. Define future team composition and skill needs. Pre-Sales & Delivery Contribution: Actively contribute to pre-sales activities such as solutioning, scoping, and proposal development, while ensuring seamless transition and execution during delivery phases. Stakeholder Management: Act as the primary escalation point and strategic partner for the North America (NA) CLM leadership. Proactively manage perceptions and ensure transparency, directly addressing any quality issues/perceptions. Cross-Platform Strategy: Oversee the technical architecture and delivery standards across Docusign, Ironclad, and Agiloft, ensuring consistency and best practices. People Developm
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