Salesforce
Technology
Practice&DomainOverlayDirector
Neural analysis suggests this role is
optimal for Director candidates.
“Practice & Domain Overlay Director at Salesforce. Skills: Scoping, Estimation, Domain expertise, Reusable assets. Identify where domain expertise is required. Define when a deal needs input”
What You'll Achieve.
Improve estimates; Improve scoping quality; Make risks visible
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5+ years experience, Experience with Salesforce programs
Nice to Have
Experience with AI tools
What You'll Do.
Identify where domain expertise is required
Define when a deal needs input
Make triggers explicit
Build product and industry overlay patterns
Create practical overlays
Translate practice knowledge into reusable assets
Convert expertise into usable assets
Maintain the domain pattern library
Own structure and quality of library
Ensure assets are current
Support better estimation accuracy
Improve estimates by identifying drivers
Improve scoping quality for complex programs
Prevent common scoping misses
Make risks visible before deal signing
Partner across the ecosystem
Work closely with peer organizations
Capture expertise into reusable patterns
Validate domain patterns are executable
Align domain overlays with checkpoints
How You'll Work.
Team & Collaboration
Cross-functional; Peer organizations; Practices; GDC; Delivery Innovation; Governance
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Practice & Domain Overlay Lead Global Professional Services Solutions CoE Role Overview Salesforce Professional Services is building a Global Solutions CoE to create a more consistent, scalable, and predictable way to shape, scope, estimate, and deliver Professional Services (ProServe) programs. We are looking for a Practice & Domain Overlay Lead to make sure the CoE model is not generic. This role brings the required product, industry, regulatory, and domain depth into scoping and estimation so that our standards work in real customer situations. This role does not own every product or every industry. Instead, it owns the process of identifying where specialized input is needed, capturing that input into reusable patterns, and ensuring the CoE model reflects real delivery complexity. The right candidate understands how Salesforce programs vary by cloud, industry, geography, regulatory environment, and customer maturity — and can turn those differences into practical scoping and estimation guidance the field can actually use. What You Will Do 1\. Identify Where Domain Expertise Is Required You will define when a deal needs additional practice or domain input duri
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