Ping Identity
Technology
PracticeDirector,ProfessionalServices
Neural analysis suggests this role is
optimal for Director candidates.
“Practice Director, Professional Services at Ping Identity. Skills: Professional Services, Sales leadership, Partner execution, Delivery excellence. Build relationships with regional Sales leadership. Drive alignment between sales and services”
What You'll Achieve.
Hit bookings metrics; Exceed bookings metrics; Hit utilization metrics; Exceed utilization metrics; Hit margin metrics; Exceed margin metrics; Hit NPS metrics; Exceed NPS metrics; Team is engaged; Team is growing; Team is high-performing
Industry & Context.
30% travel
What They're Looking For.
Must Have
10+ years Professional Services, 5+ years senior leadership, Build sales partnerships, Drive PS revenue pre-sales, Manage delivery organizations, Navigate complex client environments, Executive-level stakeholder management, People leadership skills, Organizational development skills
Nice to Have
Identity and access management experience, Cybersecurity experience, Cloud platforms experience
What You'll Do.
Build relationships with regional Sales leadership
Drive alignment between sales and services
Engage in pre-sales activities
Position services value
Lead creation of services proposals
Lead creation of SoWs
Lead creation of staffing strategies
Contribute to pipeline growth
Contribute to services attach
Develop delivery models with partners
Develop operational interlocks with partners
Ensure high standards in partner-led engagements
Oversee partner delivery
Perform quality assurance
Collaborate with Product teams
Collaborate with CX teams
Enhance onboarding experience
Enhance partner performance metrics
Own delivery of professional services
Meet utilization targets
Drive scalable delivery models
Drive repeatable delivery models
Ensure quality outcomes
Mitigate delivery risk
Lead regional participation in global programs
Manage delivery managers
Mentor delivery managers
Inspire delivery managers
Manage project leaders
Mentor project leaders
Inspire project leaders
Manage solution principals
Mentor solution principals
Inspire solution principals
Drive culture of collaboration
Drive culture of innovation
Drive culture of customer obsession
Champion career development
Provide clear growth paths
Perform performance management
How You'll Work.
Team & Collaboration
Regional Sales leadership; Product teams; CX teams; Global programs
Full Job Description
About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Ping Identity is seeking a strategic and execution-focused regional Director of Professional Services, Americas. This individual will play a critical leadership role in driving bookings, delivering outstanding customer outcomes through co-delivery with partners, and elevating the execution and scalability of our delivery operations. As a core member of the PS leadership team, this role is instrumental in growing revenue, improving margin, and developing top talent within the region. Key Responsibilities Sales Partnership & PS Bookings - Build strong relationships with regional Sales leadership to drive alignment between sales and services strategy. - Actively engage in pre-sales activities to position services value, scope engagements, and drive PS bookings. - Lead the creation of services proposals, SoWs, and staffing strate
Applying for this Practice Director, Professional Services role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Ping Identity?
Real rants from real employees. Read before you apply.