Mass General Brigham
Healthcare
PracticeAssistantII
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Practice Assistant II at Mass General Brigham. Skills: Practice operations, Patient scheduling, System super user. Perform administrative and clerical duties. Make patient appointments”
Industry & Context.
Solve routine issues
What They're Looking For.
Must Have
2-3 years office experience, EPIC experience required, High School Diploma or Equivalent
What You'll Do.
Perform administrative and clerical duties
Make patient appointments
Maintain appointment records
Greet and assist patients
Assist callers with routine inquiries
File materials in patient folders
Print appointment schedules
Process patient billing forms
Scan documents to patient medical record
Call for patient medical records
Call for laboratory test results
Open and distribute unit mail
Handle prior authorizations
Screen prior authorizations
Take messages for prior authorizations
Handle provider questions
Screen provider questions
Take messages for provider questions
Handle prescription refills
Screen prescription refills
Take messages for prescription refills
Take messages for test results
Act as Super User for scheduling systems
Act as Super User for registration systems
Act as Super User for billing systems
Provide assistance to others
Provide training to others
Perform complex functions
Perform specialized functions
How You'll Work.
Team & Collaboration
Multidisciplinary teams
Communication Scope
Communicate effectively in writing; Convey information effectively; Correspond clearly; Communicate clearly; Take accurate messages
Full Job Description
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. _**Job Summary**_ The Lurie Center for Autism is a multidisciplinary clinical, research, training and advocacy program dedicated to treating individuals with autism spectrum disorder and other developmental disorders across the lifespan. Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders, and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -May be required to accept co-payments. -Handles, screens and/or takes messages related to prior authorizations, -provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in th
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