Station Mont Tremblant
Hospitality
Préposé,Serviceàlaclientèle
“Préposé, Service à la clientèle at Station Mont Tremblant. Skills: Customer service, Information provision, Complaint handling. Respond to skier information requests. Direct and welcome visitors”
Industry & Context.
Full-time availability, Day availability, Evening availability, Weekend availability, Pass test with 70%, Not failed test in 6 months
What They're Looking For.
Must Have
Minimum of one year experience, Bilingualism in writing, Good spoken English knowledge, Good knowledge of Word software, Good knowledge of Excel software, Physical requirements met, Test passed with 70%
Nice to Have
RTP knowledge, Tremblant products knowledge
What You'll Do.
Respond to skier information requests
Direct and welcome visitors
Inform clients about activities
Receive and respond to complaints
Provide temporary help to departments
Sell and issue season passes
Enter pass data into computer
Send mailings related to passes
Ensure ski supplies are available
Transmit ski condition reports
Update weather reports
Update station information
Assist with special events
Collect money for lockers
Manage bag check cloakroom
Manage lost and found items
Collect found items from departments
Promote pass sales via telemarketing
Assist supervisor with tasks
Act as team resource for training
Act as team resource for procedures
Perform other assigned tasks
How You'll Work.
Team & Collaboration
Other departments; Supervisors; Team members
Communication Scope
Written communication; Spoken communication
Applying for this Préposé, Service à la clientèle role?
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