Monzo
Banking
PR&CommunicationsManager
“PR & Communications Manager at Monzo. Skills: PR, Communications, Media Relations, Stakeholder Management, Storytelling. Supporting delivery of the trust communications strategy. managing both reactive and proactive media across areas like fraud, financial crime, security, vulnerable customers, payments and technology”
What You'll Achieve.
building on Monzo’s reputation as a trusted digital bank; supporting the execution of the trust strategy; delivering exceptional results; tracking of our KPIs
Industry & Context.
problem solver; issues management
16 month fixed term contract
What They're Looking For.
Must Have
communications professional who has experience working as part of a busy press office, be that in-house or at an agency, Excellent at media relations, A hands-on team player who can flex across reactive and proactive work as well as both corporate and consumer, Able to thrive in a fast-paced environment, Excellent organisational skills, with the ability to manage multiple projects simultaneously, prioritise tasks, and meet deadlines, Excellent at communicating with the ability to manage senior stakeholders, Passionate about Monzo's mission and committed to delivering exceptional results, A networker that can collaborate across different teams at every level and a keen interest to build your network outside of Monzo, A great storyteller with exceptional writing skills, Great at problem solving and issues management, Obsessed with data - both in the mining of it for proactive work and the tracking of our KPIs, A forward-thinker and a keen learner who is always on the lookout for trends, themes, and stories that advance Monzo’s mission
What You'll Do.
Supporting delivery of the trust communications strategy
managing both reactive and proactive media across areas like fraud
payments and technology
Working across both corporate and consumer communications
promoting Monzo’s business priorities
milestone announcements and proactive consumer campaigns across key channels
Working with the teams across the business and our agencies to prepare for events
executive profiling and interviews
Managing reactive press stories
tracking and proactively analysing Monzo’s presence in the media
Mine stories from across the business that support our communications goals
Being an excellent team player and problem solver within a busy press office
Working cross-functionally with teams and stakeholders across the business to create compelling narratives and key messages across reactive and proactive projects
Providing trusted advice to senior stakeholders on sensitive
Pitching great stories to journalists
Building and maintain great relationships across key media and the business
spotting risks and opportunities that inform our agenda
Staying on top of emerging sector themes
How You'll Work.
Team & Collaboration
Working with the teams across the business and our agencies; Working cross-functionally with teams and stakeholders across the business; collaborate across different teams at every level
Communication Scope
excellent communicator; managing senior stakeholders; compelling narratives; key messages
Process & Methodology
manage multiple projects simultaneously, prioritise tasks, meet deadlines
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