Monzo
Banking
PR&CommunicationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“PR & Communications Manager at Monzo. Skills: PR, Communications, Media Relations, Stakeholder Management, Storytelling. Supporting delivery of the trust communications strategy. managing both reactive and proactive media across areas like fraud, financial crime, security, vulnerable customers, payments and technology”
What You'll Achieve.
building on Monzo’s reputation as a trusted digital bank; supporting the execution of the trust strategy; delivering exceptional results; tracking of our KPIs
Industry & Context.
problem solver; issues management
16 month fixed term contract
What They're Looking For.
Must Have
communications professional who has experience working as part of a busy press office, be that in-house or at an agency, Excellent at media relations, A hands-on team player who can flex across reactive and proactive work as well as both corporate and consumer, Able to thrive in a fast-paced environment, Excellent organisational skills, with the ability to manage multiple projects simultaneously, prioritise tasks, and meet deadlines, Excellent at communicating with the ability to manage senior stakeholders, Passionate about Monzo's mission and committed to delivering exceptional results, A networker that can collaborate across different teams at every level and a keen interest to build your network outside of Monzo, A great storyteller with exceptional writing skills, Great at problem solving and issues management, Obsessed with data - both in the mining of it for proactive work and the tracking of our KPIs, A forward-thinker and a keen learner who is always on the lookout for trends, themes, and stories that advance Monzo’s mission
What You'll Do.
Supporting delivery of the trust communications strategy
managing both reactive and proactive media across areas like fraud
payments and technology
Working across both corporate and consumer communications
promoting Monzo’s business priorities
milestone announcements and proactive consumer campaigns across key channels
Working with the teams across the business and our agencies to prepare for events
executive profiling and interviews
Managing reactive press stories
tracking and proactively analysing Monzo’s presence in the media
Mine stories from across the business that support our communications goals
Being an excellent team player and problem solver within a busy press office
Working cross-functionally with teams and stakeholders across the business to create compelling narratives and key messages across reactive and proactive projects
Providing trusted advice to senior stakeholders on sensitive
Pitching great stories to journalists
Building and maintain great relationships across key media and the business
spotting risks and opportunities that inform our agenda
Staying on top of emerging sector themes
How You'll Work.
Team & Collaboration
Working with the teams across the business and our agencies; Working cross-functionally with teams and stakeholders across the business; collaborate across different teams at every level
Communication Scope
excellent communicator; managing senior stakeholders; compelling narratives; key messages
Process & Methodology
manage multiple projects simultaneously, prioritise tasks, meet deadlines
Full Job Description
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London | 💰£68,000 - £80,000 + incentive rewards tied to your performance + Benefits | Hear from the team ✨ ⭐ About the role We're looking for a brilliant PR and Communications Manager (16 month fixed term contract) who is passionate about their work and about what Monzo is doing. You'll play a key role in a busy press and communications team and support in building on Monzo’s reputation as a trusted digital bank that is growing at pace on the back of a strategy that has its customers at the heart. Reporting to a Senior PR and communications manager, you'll be supporting the execution of the trust strategy that brings together everything from launching the latest industry-first products, to consumer campaigns around scams or raising awareness about how we protect our most vulnerable customers. You’ll be an ambassador for communicating brilliantly, and for obsessing about our customers and our mission. You’ll be hands-on and part of a busy press office that manages a range of topics and issues. You'll be an excellent communicator who can thrive in a fast-paced environment and someone who has solid experience managing media. 🔑You’ll play a key role by… Supporting
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