TEKenable
Information Technology and Services
PowerPlatformTechnicalConsultant
Neural analysis suggests this role is
optimal for Senior candidates.
“Power Platform Technical Consultant at TEKenable. Skills: Power Platform, Dynamics 365, Azure, Cloud. Support Dynamics 365 and Power Platform projects. Support configurations and customisations”
What You'll Achieve.
Achieve customer satisfaction; Achieve service excellence
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Industry experience in software support, Experience in .NET programming, Experience in Microsoft Power Platform, Experience in Data, UI, Logic, Data Verse, Visualisations, Ability to manage multiple client relationships, Customer engagement and delivery experience, Experience with Azure / Cloud concepts
Nice to Have
Working in managed services, SLA-based support experience, Experience in Azure DevOps, MS certifications, SharePoint 365 experience
What You'll Do.
Support Dynamics 365 and Power Platform projects
Support configurations and customisations
Manage platform application support
Deliver platform application support
Achieve customer satisfaction
Achieve service excellence
Implement corrective actions
Analyse system functions
Review functional specifications
Review technical specifications
Understand incoming incidents
Replicate incidents on UAT / QA / Sandbox
Ensure best practice approach
Ensure quality approach
Maintain customer engagement standards
Maintain service standards
Complete work-related training
Obtain Microsoft Certifications
Write technical documentation
How You'll Work.
Team & Collaboration
Work with team members; Support engineering personal
Communication Scope
Written communication; Spoken communication; Customer engagement
Process & Methodology
Manage multiple projects
Full Job Description
_TEKenable is looking for an experienced Power Platform consultant for a permanent position working remotely in Ireland or the UK._ The suitable candidate will work as part of our overall managed services team, coordinating the delivery of service excellence through our dedicated managed services function. As part of this role, you will use your existing skills in Power Platform/Dynamics configuration and development to support modern, cloud-based solutions and will have an opportunity to broaden your skills to other key Microsoft technologies. These technologies include .NET, .NET Core, c#, Azure cloud, SQL Server, Microsoft 365, Java script and SharePoint. The suitable candidate will need to be a team player, self-motivated, decision maker and keen to guide and manage existing support engineering personal where needed. The candidate must have excellent communication skills, both written and spoken, excellent customer engagement skills, problem-solving skills, the ability to work on more than one project at a time and see tasks through to their completion. **Reasons to apply –** **Industry Recognition** : Work for an award-winning company. TEKenable is a recognised Microsoft Business Applications Partner of the Year, a certified _Great Place to work_ ® and included in the prestigious Deloitte Fast50 for the last four consecutive years. **Global Reach** : Join a global workforce with 200+ employees and operations in multiple countries, offering a broad perspective along with international experience. **Remote Work Flexibility** : Enjoy the freedom to work from home, offering a great work-life balance. **Professional Growth** : Opportunities to mentor junior support engineers, resources and expand your expertise in software support. Gain certifications in Microsoft as part of your professional development. **Collaborative Environment** : Be part of a supportive team that values excellent communication, customer engagement, and problem-solving skills. **Challenging Pr
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