Spinnaker Support
Enterprise Software Support
PostgresDBA
Neural analysis suggests this role is
optimal for Senior candidates.
“Postgres DBA at Spinnaker Support. Skills: PostgreSQL, Database architecture, Cloud-native databases. Provide technical expertise. Troubleshoot customer issues”
What You'll Achieve.
Ensure successful customer outcomes; Drive customer satisfaction
Industry & Context.
Technical analysis; Troubleshooting
Occasional after hours, weekends and holiday support, Participating in on-call rotation
What They're Looking For.
Must Have
Bachelor's Degree or equivalent experience, 15+ years of database administration, architecture, or support experience, 10+ years hands-on PostgreSQL experience in enterprise environments, Experience with PostgreSQL performance tuning, HA/DR, replication, backup/recovery, and security, Engagement in Postgres Community as contributor or reviewer, Experience with PostgreSQL migrations from Oracle, SQL Server, or other commercial databases, Expert-level understanding of PostgreSQL architecture, internals, administration, and ecosystem tooling, Understanding of replication technologies, clustering, connection pooling, backup/recovery, and observability frameworks, Experience with Linux system administration and scripting, Excellent written and verbal communication skills, remote working discipline with the ability to independently manage customer and internal deliverables
Nice to Have
Experience with cloud platforms such as AWS, Azure, or GCP, Experience with enterprise PostgreSQL distributions such as EDB, Crunchy Data, or similar, PostgreSQL or cloud certifications preferred, Knowledge of Kubernetes, containers, and cloud-native database deployments
What You'll Do.
Provide technical expertise
Troubleshoot customer issues
Lead architecture and design discussions
Serve as technical lead
Collaborate with teams
Mentor junior engineers
Participate in escalation handling
Provide advanced troubleshooting support
Identify opportunities for automation
How You'll Work.
Team & Collaboration
Work well within a collaborative team environment; Collaborate with engineering, support, delivery, and sales teams
Communication Scope
Excellent written and verbal communication skills; Friendly interaction
Full Job Description
Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce. Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities. The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle. Experience / Education Requirements Required Bachelor’s Degree or equivalent experience 15+ years of database administration, architecture, or support experience 10+ years hands-on PostgreSQL experience in enterprise environments Strong experience with PostgreSQL performance tuning, HA/DR,
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