Doma Technology LLC

PostClosingAssociate

Arlington, Texas, United States
The Brief

“Post Closing Associate at Doma Technology LLC. Skills: post closing, recording, accuracy, completeness, timeliness, precision, customer service, attention to detail, organizational skills. Performing any or all post closing duties with confidence and professionalism. Reviewing signed closing packages for accuracy and completeness”

What You'll Achieve.

ensure that signed closing packages are received, reviewed, and processed with timeliness, expert accuracy, and precision; make the closing process as frictionless as possible for borrowers and lenders; processing refinance transactions leveraging technology to streamline the closing process; deliver excellent, error-free service throughout the post closing process.

Industry & Context.

Problems you'll solve

resolving escalations

Eligibility Requirements

Must be a local candidate with the expectation of working full time in our Arlington, TX office

What They're Looking For.

Must Have

1+ years of post closing and/or recording experience, Coachable and willing to learn and grow, Demonstrated ability to work as a team player in a fast-paced environment, Thrive in a fast-paced, metrics-driven work environment, Have extreme attention to detail and organizational skills, Are comfortable working within company stated SLA’ s., Have excellent phone, email, and face-to-face communication skills, Able to quickly pick up how to use new tools and software, Own your ability to deliver excellent, error-free service throughout the post closing process., Passion for multitasking and context-switching, Are comfortable with constant change and process improvement, Must be a local candidate with the expectation of working full time in our Arlington, TX office

Nice to Have

Experience using ResWare and Simplifile preferred

What You'll Do.

Performing any or all post closing duties with confidence and professionalism

Reviewing signed closing packages for accuracy and completeness

Scanning packages and labeling documents correctly in files

Ensuring lender documents are returned in required timeframe

Preparing county-specific intake forms for recording

Assisting in the recording team ensuring documents for recording (e-recording and traditional) are complete and accurate

Assisting internal Compliance department with any post closing related audit details at the file level

Anticipating customer needs and resolving escalations in a professional

efficient manner in collaboration with escrow colleagues

Providing status updates on the transaction throughout the post closing and recording process to internal and external parties as needed

How You'll Work.

Team & Collaboration

resolving escalations in collaboration with escrow colleagues; Providing status updates on the transaction throughout the post closing and recording process to internal and external parties as needed

Communication Scope

excellent phone, email, and face-to-face communication skills

Free ATS check

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