U-Haul
POSSupportSpecialist
“POS Support Specialist at U-Haul. Skills: POS Support, Remote support, Troubleshooting. Provide remote support. Troubleshoot peripherals”
Industry & Context.
Troubleshoot multiple mobile devices; Troubleshoot peripheral hardware issues
Nicotine product users will not be hired in certain states
What They're Looking For.
Must Have
Working knowledge of operating systems and browsers, Typing speed minimum of 45 wpm, Excellent written and verbal communications skills, Well-rounded knowledge of peripherals in a networked environment, Knowledge of mobile device and application troubleshooting
Nice to Have
Fundamental networking knowledge and experience, Knowledge of Center/MCO workstations and peripherals, Experience programming and managing devices through Meraki
What You'll Do.
Provide remote support
Troubleshoot peripherals
Identify software discrepancies
Report to development teams
Assist in incidence response
Tier 1 issue troubleshooting
Identify Voice and VoIP issues
Assist with softphone equipment
Build and manage mobile devices
How You'll Work.
Team & Collaboration
Work with development teams
Communication Scope
Articulate information clearly; Written communications skills; Verbal communications skills
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ANONYMOUS · UNFILTERED
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