PortuguesespeakingCustomerAgentforDyson

Mercier Consultancy MD is seeking a Portuguese Speaking Customer Agent to support Dyson operations in Greece. This role offers a paid relocation package and is ideal for individuals fluent in Portuguese who are committed to providing excellent customer service. As a Customer Agent, you will assist Portuguese-speaking customers with their inquiries, ensuring a positive and professional experience with Dyson products. ### Key Responsibilities * Provide exceptional customer service to Portuguese-speaking clients via phone, email, and chat. * Handle inquiries related to Dyson products, orders, warranties, and technical support. * Resolve customer issues and complaints efficiently while maintaining a high level of professionalism. * Document all customer interactions accurately within the CRM system. * Collaborate with internal teams to enhance customer satisfaction and service quality. * Stay informed about Dyson products, promotions, and company policies. **Requirements** * Fluency in Portuguese (spoken and written) is mandatory; proficiency in English is an advantage. * Experience in customer service or related roles is preferred. * Strong communication and interpersonal skills. * Ability to work in a fast-paced, customer-oriented environment. * Familiarity with CRM software and digital communication tools. * Positive attitude, adaptability, and problem-solving skills. * Willingness to relocate to Greece with full relocation support provided. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Training 3. Fully Paid Relocation Package 4. Monthly Performance Bonus 5. Health Insurance 6. 2 Extra Salaries Per Year 7. And Much More...