ScrapingBee
ScrapingBee
PortfolioAccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Portfolio Account Manager at ScrapingBee. Skills: Account Management, Revenue Retention, Upsells. Maximize Net Revenue Retention. Own renewal cycle”
What You'll Achieve.
Maximize Net Revenue Retention; Mitigate churn; Shorten Time-to-Value
Industry & Context.
What They're Looking For.
Must Have
3 years of experience in Account Management, Customer Success, or Technical Sales, Understanding how the web works, API, HTTP status code, proxy, JSON payload knowledge, Proven track record of managing $1M+ ARR book of business, Handling complex contract renewals, Navigating procurement/legal reviews, Analyze customer usage metrics, Exceptional written and verbal English skills
Nice to Have
Basic familiarity with Python, Basic familiarity with Node.js, Basic familiarity with curl commands, Prior exposure to web scraping ecosystem, Prior exposure to proxy management, Understanding how anti-bot networks operate, Experience in fast-paced startup environment
What You'll Do.
Maximize Net Revenue Retention
Own proactive health checks
Act as primary business contact
Act as high-level technical contact
Understand customer architecture
Understand customer pain points
Understand customer competition
Understand data scraping volume needs
Understand concurrency requirements
Suggest optimal plans
Identify expansion triggers
Guide clients into higher tier plans
Guide clients into custom plans
Guide clients into enterprise plans
Partner with Engineering teams
Partner with Product teams
Champion customer feature requests
Qualify inbound leads
Nurture inbound leads
Conduct technical discovery calls
Understand prospect scraping challenges
Demonstrate ScrapingBee solutions
Facilitate smooth onboarding
Ensure API integration
How You'll Work.
Team & Collaboration
Cross-functional advocacy; Partner with Engineering; Partner with Product
Communication Scope
Written English skills; Verbal English skills
Full Job Description
## Description We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies. What’s in store for you: You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing. Hop in the ScrapingBee hive - join a smart, ambitious, fast‑growing team and help scale a developer‑loved product worldwide. ## In this role, you’ll be responsible for ## Portfolio Management & Retention (80%) Maximize NRR (Net Revenue Retention): Own the renewal cycle, negotiations, and proactive health checks for ScrapingBee’s accounts to mitigate churn. Technical Account Navigation: Act as the primary business and high-level technical point of contact. Understand customer architecture, pain points, competition, data scraping volume needs, and concurrency requirements to suggest optimal plans. Expansion & Upsells: Identify expansion triggers (e.g., a client hitting rate limits or expanding into new data extraction projects) and seamlessly guide them into higher tier, custom, or enterprise plans. Cross-Functional Advocacy: Partner with our Engineering and Product teams to champion customer feature requests. ## Inbound Sales & Onboarding (20%) Inbound Deal Execution: Qualify, nurture, and close high-value inbound leads (enterprise developers, data scientists, and product managers) who require more than a self-serve plan. Value-Based Selling: Conduct technical discovery calls to understand the prospect’s scraping challenges and demonstrate how ScrapingBee solves their proxy, headless browser, and CAPTCHA problems. Shorten Time-to-Value: Facilitate smooth onboarding for premium clients, ensuring their development teams successfully integrate our API ## Your skills & experience At least 3 years of experience in Account Man
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