PolishSpeakingCustomerCareforTechnicalDepartment|LiveandWorkinGreece

Mercier Consultancy MD is seeking dedicated Polish Speaking Customer Care Representatives to join the Technical Department of a leading company in Greece. This role offers the opportunity to live and work in Greece while providing expert support to Polish-speaking customers. If you have a knack for understanding and resolving technical issues, combined with friendly, patient and clear communication, this is the perfect position for you! ### Key Responsibilities * Provide high-quality technical support to Polish-speaking customers. * Assist customers with troubleshooting technical issues related to products or services. * Collaborate with internal technical teams to resolve complex customer inquiries efficiently. * Document customer interactions and solutions accurately within the CRM system. * Identify recurring technical issues and suggest improvements to enhance customer experience. **Requirements** * An exceptional fluency in Polish (both spoken and written) and a minimum B2 proficiency in English is required. * Technical knowledge or experience in a related technical customer service role is preferred. * Strong communication and interpersonal skills focused on customer satisfaction. * Ability to work effectively in a fast-paced environment and manage multiple tasks. * Proficient with CRM systems and basic troubleshooting tools. * Excellent problem-solving skills and attention to detail. * Willingness to relocate to Greece and embrace a new cultural experience. **Benefits** * Competitive Monthly Salary * Fully Paid Relocation Package * Fully Paid Training * Health Insurance * 2 Extra Salaries per year * And Much More...