Mercier Consultancy Group

Consumer Services

PolishSpeakingCustomerCareExpert

$28–38k ~AI est. Bulgaria FULL TIME Remote Friendly
The Brief

“Polish Speaking Customer Care Expert at Mercier Consultancy Group. Deliver customer support in Polish. Assist customers with inquiries”

Industry & Context.

Consumer Services
Eligibility Requirements

Willingness to relocate to Bulgaria

What They're Looking For.

Must Have

Exceptional fluency in Polish, English proficiency B2

Nice to Have

Previous customer service experience, Familiarity with CRM systems, Familiarity with customer service tools

What You'll Do.

Deliver customer support in Polish

Assist customers with inquiries

Maintain customer interaction records

Resolve customer complaints

Collaborate with internal teams

Escalate and resolve complex issues

Free ATS check

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