Nebius
cloud infrastructure
PMO-TechnicalProductManager
Neural analysis suggests this role is
optimal for Mid candidates.
“PMO - Technical Product Manager at Nebius. Skills: Product Management, Technical Program Management, Operations, workflow automation, internal tooling. Define product vision, goals, success metrics, roadmap, and adoption strategy for internal Customer Experience products.. Own the roadmap and evolution of internal products, workflows, and operational tooling.”
What You'll Achieve.
measurable operational impact
Industry & Context.
Ability to identify operational inefficiencies and turn them into scalable solutions.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
What They're Looking For.
Must Have
5+ years of experience in Product Management, Technical Program Management, Operations, or related roles in cloud, SaaS, or infrastructure environments., product mindset with experience building or improving internal tools, workflows, or operational platforms., Experience working with engineering teams on technical systems and integrations., Ability to identify operational inefficiencies and turn them into scalable solutions., organizational, analytical, and stakeholder management skills., Experience with Jira, Confluence, and workflow management systems., Fluent English.
Nice to Have
Experience with AI/ML infrastructure or cloud platforms., Background in Customer Experience Operations, Support Operations, or Professional Services Operations., Experience with workflow automation and operational analytics., Familiarity with feature request management and internal product enablement.
What You'll Do.
Define product vision
and adoption strategy for internal Customer Experience products.
Own the roadmap and evolution of internal products
and operational tooling.
Drive initiatives that improve operational scalability
reduce manual overhead
and standardize execution across CX teams.
Manage the full lifecycle of feature requests and operational improvements: intake
Partner with Customer Experience stakeholders to identify workflow gaps
operational bottlenecks
and automation opportunities.
Work closely with Engineering teams to deliver internal systems
and process improvements.
Improve operational visibility through dashboards
and workflow tracking.
Ensure delivered solutions are adopted in real workflows and provide measurable operational impact.
How You'll Work.
Team & Collaboration
Work closely with Customer Experience leadership, Engineering, Product teams, Sales, and Support organizations.; Work closely with Engineering teams to deliver internal systems, integrations, automations, and process improvements.
Communication Scope
Fluent English.
Process & Methodology
Product Management, Technical Program Management, roadmap, adoption strategy, feature request intake, triage, prioritization, solution design, rollout, validation
Full Job Description
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R& D. The role We are looking for a Technical Product Manager to lead the evolution of internal operational products and workflows within the Customer Experience organization at Nebius. Customer Experience at Nebius includes Solutions Architects, Cloud Support, Professional Services, and other customer-facing technical teams helping customers successfully operate AI/ML workloads on our cloud platform. As Nebius continues to scale globally, our ability to scale Customer Experience depends on building efficient internal products, workflows, and automations — not only growing the team. In this role, you will own internal CX products and operational workflows end-to-end: from feature request intake and problem validation to solution design, delivery, adoption, and impact measurement. You will work closely with Customer Experience leadership, Engineering, Product teams, Sales, and Support organizations to identify operational bottlenecks, improve workflows, and drive development of internal tooling and automation platforms. We are looking for someone who understands that product management is not about managing incoming requests, but about managing products as systems: defining vision, goals, workflows, success metrics, and ensuring that
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