Vonage

PMOManager

$85–95k United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“PMO Manager at Vonage. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, risk governance, delivery assurance. Provide insight and transparency across the portfolio, translating into actionable next steps to ensure delivery against the plan. Ensure that our portfolio is prioritized for maximum value, risks are mitigated before they become issues, and delivery remains on track”

What You'll Achieve.

ensure delivery against the plan; portfolio is prioritized for maximum value; risks are mitigated before they become issues; delivery remains on track; talent and capital are allocated to the highest-priority work; organization isn't over-leveraged in any one area; meet strict quality and timeline standards; keep delivery on pace; every threat has a robust, proactive mitigation strategy; clear recommendations for resolution; drive efficiency, automation, and better user adoption across the business

Industry & Context.

Problems you'll solve

Bottleneck Identification; Risk Governance & Mitigation

What They're Looking For.

Must Have

5+ years in a PMO or Project Management leadership role, Ability to see the "big picture" while maintaining a rigorous eye for detail in risk logs and financial reports, Proven ability to influence and challenge senior Initiative Owners and Executive stakeholders

What You'll Do.

Provide insight and transparency across the portfolio

translating into actionable next steps to ensure delivery against the plan

Ensure that our portfolio is prioritized for maximum value

risks are mitigated before they become issues

and delivery remains on track

Transform complex project data into high-level executive reports that highlight progress

and strategic alignment

Provide deep-dive insights that help leadership make informed decisions

Lead rigorous pipeline reviews with Initiative Owners (IOs) to ensure talent and capital are allocated to the highest-priority work

Maintain a balanced mix of "run

" and "transform" initiatives

Lead formal performance audits for all initiatives scheduled for delivery

ensuring they meet strict quality and timeline standards

Proactively identify dependencies and friction points across workstreams

facilitating cross-functional solutions to keep delivery on pace

Own the Level 2 (L2) risk log

chairing monthly reviews to ensure every threat has a robust

proactive mitigation strategy

Act as the primary filter for risk

escalating critical threats to senior leadership with clear recommendations for resolution

Act as the Subject Matter Expert (SME) for transformation best practices

coaching project leads on standardized methodologies (Agile

Regularly evaluate PMO processes and tools to drive efficiency

and better user adoption across the business

How You'll Work.

Team & Collaboration

Facilitating cross-functional solutions to keep delivery on pace; Coaching project leads on standardized methodologies

Communication Scope

Data-Driven Storytelling; Executive Reporting

Process & Methodology

portfolio management, risk management, resource planning, delivery assurance, methodology champion (Agile, Waterfall, or Hybrid)

Full Job Description

Join Vonage and help us innovate cloud communications for businesses worldwide! PMO Manager As a PMO Manager, you will be the engine room of our transformation office. You will provide insight and transparency across the portfolio, translating into actionable next steps to ensure delivery against the plan. You will be responsible for ensuring that our portfolio is prioritized for maximum value, risks are mitigated before they become issues, and delivery remains on track. Core Responsibilities 1. Transformation Insights & Executive Reporting Data-Driven Storytelling: Transform complex project data into high-level executive reports that highlight progress, budget health, and strategic alignment. Actionable Analysis: Move beyond "red/amber/green" status updates to provide deep-dive insights that help leadership make informed decisions. 2. Strategic Pipeline Management Resource Optimization: Lead rigorous pipeline reviews with Initiative Owners (IOs) to ensure talent and capital are allocated to the highest-priority work. Portfolio Balance: Maintain a balanced mix of "run," "grow," and "transform" initiatives, ensuring the organization isn't over-leveraged in any one area. 3. Delivery Assurance & Performance Quarterly/Half-Year Reviews: Lead formal performance audits for all initiatives scheduled for delivery, ensuring they meet strict quality and timeline standards. Bottleneck Identification: Proactively identify dependencies and friction points across workstreams, facilitating cross-functional solutions to keep delivery on pace. 4. Risk Governance & Mitigation L2 Risk Orchestration: Own the Level 2 (L2) risk log, chairing monthly reviews to ensure every threat has a robust, proactive mitigation strategy. Escalation Management: Act as the primary filter for risk, escalating critical threats to senior leadership with clear recommendations for resolution. 5. Portfolio Management Excellence Methodology Champion: Act as the Subject Matter Expert (SME) for transformation be

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