Patrianna
social gaming
PlayerOperationsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Player Operations Specialist at Patrianna. Skills: Fraud detection, Compliance, Payment operations, Risk management. Analyze real-money transactions and player patterns. Detect and prevent fraudulent accounts and suspicious activities”
What You'll Achieve.
Protect millions of players; Drive rapid expansion; Enhance platform security; Build player trust worldwide
Industry & Context.
Problem-solving abilities; Pattern recognition
Work from private, secure location, Provide 2–3 fixed IP addresses, Secure home network, Company-approved devices required, VPN must remain active, Use Patrianna-approved tools only
What They're Looking For.
Must Have
2+ years' experience in KYC, Payments, or Risk roles, knowledge of USA and European regulated gaming markets, Fluent English, ability to communicate complex risk scenarios clearly, Excellent analytical and problem-solving abilities, attention to detail and pattern recognition, Proven ability to manage multiple priorities effectively, maintaining accuracy under pressure, Commercial understanding of payment and risk decisions impact business outcome, Flexibility to work varied shifts
Nice to Have
Experience with fraud detection tools, Experience with payment processing systems, Familiarity with AML/CTF regulations, Familiarity with reporting requirements, Additional European languages beneficial
What You'll Do.
Analyze real-money transactions and player patterns
Detect and prevent fraudulent accounts and suspicious activities
Conduct KYC verification
Conduct risk assessments
Conduct Enhanced Due Diligence for high-value accounts
Manage comprehensive payment operations
Investigate transaction anomalies
Investigate money laundering patterns
Investigate bonus abuse
Maintain detailed regulatory documentation
Validate identity documents
Enforce compliance protocols
Coordinate with legal and risk teams
Resolve payment queries with Customer Support and Finance
Address system discrepancies
Contribute to process improvement initiatives
Contribute to fraud prevention strategy development
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Coordinate with legal teams; Coordinate with risk teams; Resolve payment queries with Customer Support; Resolve payment queries with Finance teams; Work closely with Engineering; Work closely with Legal; Work closely with Customer Success
Communication Scope
Communicate complex risk scenarios
Full Job Description
PLAYER OPERATIONS SPECIALIST The Role Join our mission-critical team protecting millions of players while driving rapid expansion through fraud detection, compliance excellence, and secure payment operations. This full-time remote position offers competitive compensation and direct impact on global gaming security. About Patrianna Patrianna is a fast-growing product development company headquartered in Gibraltar, with a globally distributed team delivering innovative solutions in the social gaming space. As we expand, we're building a world-class operational engine—seeking talented professionals across CRM, fraud & risk, payments, marketing, and player support who excel in dynamic, high-growth environments. We value strategic execution, continuous improvement, and cross-functional collaboration. What You Will Be Doing • Analyze real-money transactions and player patterns to detect and prevent fraudulent accounts and suspicious activities • Conduct KYC verification, risk assessments, and Enhanced Due Diligence for high-value accounts meeting global regulatory standards • Manage comprehensive payment operations including deposits, withdrawals, reconciliations, and redemption decisions • Investigate transaction anomalies, money laundering patterns, and bonus abuse while maintaining detailed regulatory documentation • Validate identity documents, enforce compliance protocols, and coordinate with legal and risk teams • Resolve payment queries with Customer Support and Finance teams while addressing system discrepancies • Contribute to process improvement initiatives and fraud prevention strategy development What We Are Looking For Essential Requirements: • 2+ years' experience in KYC, Payments, or Risk roles within iGaming or fintech environments • Strong knowledge of USA and European regulated gaming markets and compliance frameworks • Fluent English with ability to communicate complex risk scenarios clearly to diverse stakeholders • Excellent analytical and problem-sol
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