Boyd Gaming
gaming
PlayerDevelopmentManager
Neural analysis suggests this role is
optimal for mid candidates.
“Player Development Manager at Boyd Gaming. Skills: player development, marketing management, strategic planning, guest loyalty, gaming revenue. Assisting in the creation of player development programs that acquire and maintain new and existing business and guest loyalty.. Provide strategic leadership and direction for the hospitality and players club staff to increase overall gaming revenue.”
What You'll Achieve.
acquire and maintain new and existing business and guest loyalty; increase overall gaming revenue; establish measurable goals and objectives for the player development department; recruit high-level players; ensure the highest level of guest satisfaction; generating new and repeat business; re-affirm the goals and objectives of the company
Industry & Context.
Respond to guest special requests or complaints and create resolution.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
What They're Looking For.
Must Have
Bachelor's Degree in Marketing, Sales, or related field, or equivalent work experience., 5 to 7 years marketing management experience, organizational and communication skills, Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Nice to Have
casino marketing experience a plus
What You'll Do.
Assisting in the creation of player development programs that acquire and maintain new and existing business and guest loyalty.
Provide strategic leadership and direction for the hospitality and players club staff to increase overall gaming revenue.
Assist in the development of short- and long-range strategic marketing plans that establish measurable goals and objectives for the player development department utilizing the budget.
Maintain acquisition programs that are responsive to changes in the current market that recruit high-level players through various direct sales activities (i. e. direct marketing
on/offsite events and personal contact).
Provide training on programs for hospitality staff that are specifically geared towards rated players by creating profiles that communicate such ratings to the hospitality staff.
Manage performance of hospitality staff and player’s club including hiring
evaluation and discipline.
Ensure compliance with gaming regulations
company policies and procedures within the department.
Issue complimentary services consistent with company policy and monitor all practices.
Review player issues with host and club staff to ensure the highest level of guest satisfaction and procedural compliance.
Respond to guest special requests or complaints and create resolution.
Represent the company in public relations and marketing efforts
generating new and repeat business and helping to re-affirm the goals and objectives of the company
How You'll Work.
Team & Collaboration
Provide strategic leadership and direction for the hospitality and players club staff; Review player issues with host and club staff
Communication Scope
organizational and communication skills
Process & Methodology
development of short- and long-range strategic marketing plans that establish measurable goals and objectives
Full Job Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Responsible for assisting in the creation of player development programs that acquire and maintain new and existing business and guest loyalty. Provide strategic leadership and direction for the hospitality and players club staff to increase overall gaming revenue. * Assist in the development of short- and long-range strategic marketing plans that establish measurable goals and objectives for the player development department utilizing the budget. * Maintain acquisition programs that are responsive to changes in the current market that recruit high-level players through various direct sales activities (i.e. direct marketing, promotions, referrals, on/offsite events and personal contact). * Provide training on programs for hospitality staff that are specifically geared towards rated players by creating profiles that communicate such ratings to the hospitality staff. * Manage performance of hospitality staff and player’s club including hiring, scheduling, development, evaluation and discipline. * Ensure compliance with gaming regulations, company policies and procedures within the department. * Issue complimentary services consistent with company policy and monitor all practices. * Review player issues with host and club staff to ensure the highest level of guest satisfaction and procedural compliance. * Respond to guest special requests or complaints and create resolution. * Represent the company in public relations and marketing efforts, generating new and rep
Applying for this Player Development Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Boyd Gaming?
Real rants from real employees. Read before you apply.