Lightning AI
AI
PlatformSupportEngineer
“Platform Support Engineer at Lightning AI. Skills: ML systems, Cloud infrastructure, Kubernetes. Support engineers training models. Support engineers deploying inference systems”
What You'll Achieve.
Take ideas from research to production; Less friction; Experimentation; Training; Production inference; Security; Observability; Control; Scale GPU workloads; Improve reliability; Shape infrastructure
Industry & Context.
Help diagnose failures; Improve reliability; Guide customers through complex problems; Technical reasoning
What They're Looking For.
Must Have
Experience running machine learning workloads at scale, Understanding of ML systems, Understanding of cloud infrastructure, Understanding of Kubernetes, Experience supporting engineers training models, Experience supporting engineers deploying inference systems, Experience supporting engineers scaling GPU workloads
Nice to Have
Experience with Kubernetes scheduling, Experience with GPU orchestration, Experience with distributed PyTorch failures, Experience with inference latency, Experience with networking bottlenecks, Experience with storage performance, Experience with platform reliability
What You'll Do.
Support engineers training models
Support engineers deploying inference systems
Support engineers scaling GPU workloads
Diagnose and resolve distributed systems issues
Diagnose and resolve ML infrastructure issues
Act as technical advisor during incidents
Translate infrastructure issues to guidance
How You'll Work.
Team & Collaboration
Partner directly with customer engineering teams; Work Directly With ML Engineers
Communication Scope
Clear communication
Applying for this Platform Support Engineer role?
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ANONYMOUS · UNFILTERED
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