Salsify
PlatformOperationsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Platform Operations Specialist at Salsify. Skills: Platform operations, Data modeling, Customer support. Implement data model artifacts. Enhance data model artifacts”
What You'll Achieve.
Meet business demands; Deliver outstanding experience; Achieve established metrics; Achieve goals
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5+ years experience, Experience in a SaaS, Understanding of relational databases, Experience in general scripting
Nice to Have
Retail knowledge (ERP, PIM, DAM, GDSN…), Agile methodology understanding, Sprint planning, ITIL
What You'll Do.
Implement data model artifacts
Enhance data model artifacts
Adjust data model artifacts
Build communications about data model changes
Deliver artifact releases
Help with platform usage discussions
Assess how things are done
Increase team efficiency
Produce assigned deliverables
Produce regular communication
Ensure customers are set up
Achieve established metrics
Drive consistent positive experience
Guide internal stakeholders
Guide external stakeholders
How You'll Work.
Team & Collaboration
Client-facing teams; Internal teams; Customer Success teams; Product teams; Professional Services teams; Cross-functionally with other teams
Communication Scope
Regular communication
Process & Methodology
Agile methodology
Full Job Description
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf. At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here. About the Opportunity We're looking for a collaborative, passionate and upbeat person who will support our internal teams and customers by driving business value through the adoption and expansion of Salsify across their organizations in a “hands-on” techno-functional specialist role. As a POPS (Platform OPerationS) specialist you'll work with other client-facing teams and also directly with our customers internationally to meet each of their unique and growing business demands. You will partner with other Salsify teams (either as part of a project implementation team or in support of our clients during the RUN phase) to deliver an outstanding experience for each of our customers. How You'll Make An Impact Working with other members of the Professional Services teams to implement the Supp
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