PlatformManager

## **_Get started on an exciting career at Element!_** Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. **About the Role** We’re looking for a Platform Manager to join our team as Platform Manager – Maintenance. The Platform Manager role exists to ensure Element’s maintenance platform reliably supports clients, vendors, and internal teams by translating business and operational needs into scalable, supportable platform capabilities. This role owns the day-to-day health, integration effectiveness, and operational readiness of the platform, acting as the primary bridge between the business, clients, vendors, and IT. **What You 'll Do** * Act as steward and business owner of the maintenance platform, ensuring reliability, usability, and consistency across workflows, data, and integrations. * Partner with IT and engineering through issue triage, resolution, and prevention to maintain platform stability and performance. * Translate business, client, and operational requirements into clear, actionable platform requirements, user stories, and acceptance criteria. * Own the operational health of platform integrations across vendors, shop systems, and internal applications. * Partner with operations, client teams, vendors, and IT to ensure platform changes are understood and adopted. * Define and track platform success metrics including uptime, performance, integration reliability, and adoption enablement. * Use low-code and automation tools to prototype workflows, reduce manual effort, and validate improvements prior to full engineering investment. * Support rollout, documentation, and training for platform changes while driving continuous improvement. **Basic Qualifications** * Minimum 5+ years in platform, systems, operations