PlatformEngineer

Heron builds document automation for lenders, funders, fintechs and more: we process bank statements, tax returns, and financial applications so that financing decisions happen faster, more accurately, and at scale. We're hiring Platform Engineers to build the systems that make all of this work. THE PROBLEM Our platform processes millions of sensitive financial documents for customers. As we onboard more lenders and expand into new verticals, the systems underneath need to get better, not just bigger. That means: - Reliability at scale: Our customers handle large volumes of documents and data, and we operate at the core of their business. When they process an application through Heron, it needs to work every time. You'll build the infrastructure that ensures our backend stays fast and reliable as volume grows. - Developer experience: We have a ~15-person engineering team shipping features across multiple product lines. You'll build the internal tools, abstractions, and platform primitives that let product engineers move fast without breaking things. - Product thinking (yes, even for internal tools): You're building for an internal audience (namely our pre-sales and post-sales teams, and other engineers), but you treat it like a product. That means understanding what we are trying to achieve for customers, designing intuitive tooling that makes that easy to do, and then iterating based on ‘customer’ feedback. - Security and compliance: This is critical to our customers — sensitive financial and deal data must be handled to exacting standards. This isn't an afterthought; it's a core platform requirement. This is the kind of work that compounds. The better the platform, the faster every team at Heron can ship, and the faster we can deliver value to our customers. WHAT YOU'LL OWN This is a hands-on IC role on our Platform tribe, working directly with our CTO and Head of Engineering, and alongside a strong team of engineers. In your first few months, you'll: - Get into t