PlatformAdmin–CaseManagement

**We’re looking for a Platform Administrator – Case Management join our team in Bradford on a permanent basis. This is a hybrid role, with two days in the office and three days working remotely each week.** As a versatile Platform Administrator to design, configure, and deliver solutions across a suite of market-leading low-code/no-code SaaS platforms. While you’ll gain exposure to a range of enterprise tools, your primary focus will be the end-to-end configuration of the ShareDo legal case management platform. Partnering closely with the Lead Case Management Developer, you will act as a technical advisor translating complex business requirements into scalable, high-performing digital workflows. This role is well-suited to an experienced Platform Administrator or a Business Analyst looking to transition into a more technical, solution design-focused position. In addition to hands-on configuration, the role offers a clear pathway into system design, modern web application development, and AI implementation within a fast-paced, product-led environment. **What will you be doing?** * Design and configure workflows, work types, and dynamic forms aligned to complex legal processes * Customise fields, layouts, and business rules using out-of-the-box platform functionality * Extend platform capability through widgets and JavaScript within the UI * Act as a trusted advisor, recommending efficient, value-driven solutions across ShareDo and the wider SaaS ecosystem * Explore and apply new features and technologies (including AI) to improve efficiency and user experience * Take ownership of delivery, including estimating effort, managing risks, and delivering high-quality solutions * Troubleshoot and resolve complex issues, ensuring scalable and sustainable outcomes * Continuously develop skills and contribute ideas to enhance team capability and platform performance * Apply best practices in user-centric design, lean delivery, and clear documentation * Contribute to agile ways