Roche
PIOmnichannelTechnicalProductOwner
“PI Omnichannel Technical Product Owner at Roche. Skills: Omnichannel Activation Delivery, Channel Orchestration, Agile Delivery Execution. Own end-to-end technical delivery. operational execution of omnichannel activation capabilities”
What You'll Achieve.
harmonized, scalable, and compliant omnichannel engagement ecosystem; personalized and data-driven interactions across channels; drive the execution and operational delivery of omnichannel orchestration and activation capabilities; technical delivery, orchestration, and operationalization of omnichannel engagement use cases; ensure campaigns, journeys, integrations, and activation capabilities are delivered efficiently, compliantly, and at scale; drive execution across sprint ceremonies, planning cycles, and delivery governance activities; Own the end-to-end technical delivery and operational execution; Support the orchestration and execution of customer journeys, triggers, segmentation, personalization, and campaign activation use cases; Partner closely with business stakeholders and Product Owners to translate business priorities into executable delivery plans and activation outcomes; Drive alignment and execution across multiple workstreams; Actively participate in Agile Release Train ceremonies; Support affiliate onboarding activities, campaign execution readiness, and operational rollout; Help establish scalable operational processes, delivery governance, documentation standards, and execution best practices
What They're Looking For.
Must Have
7+ years of experience in Marketing Technology, CRM, Marketing Automation, or Omnichannel engagement domains, Experience working in large-scale enterprise transformation or digital engagement programs, Experience operating within Agile delivery environments, understanding of omnichannel campaign execution and activation workflows, Experience coordinating cross-functional delivery teams and external vendors, Ability to manage dependencies across business, architecture, data, and engineering teams, execution and operational coordination skills, Ability to work effectively with business stakeholders, technical teams, and external partners, communication and organizational skills, Comfortable navigating global and matrixed environments
Nice to Have
Relevant certifications in Agile, Product Ownership, Adobe, CRM, or Marketing Technology platforms
What You'll Do.
Own end-to-end technical delivery
operational execution of omnichannel activation capabilities
Drive channel orchestration and execution
Support orchestration of customer journeys
Enable business activation
Coordinate cross-functional workstreams
Support Agile delivery execution
Market onboarding and campaign enablement
Establish scalable operational processes
How You'll Work.
Team & Collaboration
Partnering closely with Pharma International; Marketing Technologies Solution Owner; Business Product Owner for Marketing Automation; Work across business and technology teams; Operate within an Agile Release Train (ART) environment; Work closely with internal teams, external vendors, and implementation partners; Coordinate cross-functional delivery teams; Manage dependencies across business, architecture, data, and engineering teams; Work effectively with business stakeholders, technical teams, and external partners
Communication Scope
communication and organizational skills
Process & Methodology
Agile delivery environments, Agile Release Train (ART) ceremonies, sprint planning, backlog refinement, daily standups, release planning, delivery governance activities, delivery plans
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