University of Rochester
Healthcare
PhysicianSupportRepresentative
“Physician Support Representative at University of Rochester. Skills: Patient care coordination, Scheduling, Referral management. Perform secretarial duties. Support physicians and nurse practitioners”
Industry & Context.
Independent judgment
What They're Looking For.
Must Have
High school diploma, 2 years of relevant experience
Nice to Have
Medical terminology knowledge, Experience with surgical/appointment scheduling software, Experience with electronic medical records
What You'll Do.
Perform secretarial duties
Support physicians and nurse practitioners
Coordinate patient care
Address patient telephone calls
Provide information/data support
Serve as back up support
Review electronic chart work queues
Manage and triage work queues
Schedule outgoing referral requests
Review and manage order queues
Coordinate outgoing consult requests
Obtain prior authorizations
Obtain outside medical records
Manage cancelation list
Manage reschedule reports
Review schedules for availability
Manage provider schedules
Manage sleep lab schedules
Receive incoming patient telephone calls
Manage scheduling issues
Resolve coordination issues
Answer patient questions
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Support of multiple physicians; Support of nurse practitioners; Coordination with nursing staff; Coordination with providers
Applying for this Physician Support Representative role?
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ANONYMOUS · UNFILTERED
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