University of Rochester
Healthcare
PhysicianSupportRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Physician Support Representative at University of Rochester. Skills: Patient care coordination, Scheduling, Referral management. Perform secretarial duties. Support physicians and nurse practitioners”
Industry & Context.
Independent judgment
What They're Looking For.
Must Have
High school diploma, 2 years of relevant experience
Nice to Have
Medical terminology knowledge, Experience with surgical/appointment scheduling software, Experience with electronic medical records
What You'll Do.
Perform secretarial duties
Support physicians and nurse practitioners
Coordinate patient care
Address patient telephone calls
Provide information/data support
Serve as back up support
Review electronic chart work queues
Manage and triage work queues
Schedule outgoing referral requests
Review and manage order queues
Coordinate outgoing consult requests
Obtain prior authorizations
Obtain outside medical records
Manage cancelation list
Manage reschedule reports
Review schedules for availability
Manage provider schedules
Manage sleep lab schedules
Receive incoming patient telephone calls
Manage scheduling issues
Resolve coordination issues
Answer patient questions
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Support of multiple physicians; Support of nurse practitioners; Coordination with nursing staff; Coordination with providers
Full Job Description
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. _**Job Location (Full Address):**_ 2337 Clinton Ave S, Rochester, New York, United States of America, 14618 _**Opening:**_ Worker Subtype: Regular Time Type: Time as Reported / Per Diem Scheduled Weekly Hours: As Scheduled Department: 400099 SMH Neurology Sleep Center Work Shift: UR - Day (United States of America) Range: UR URC 205 H Compensation Range: $19.62 - $26.49 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job 's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ _**Responsibilities:**_ Performs complex secretarial duties, in a fast-paced environment with minimal direction and considerable latitude for independent judgment for the Sleep Disorders Clinic. Main responsibilities include support of multiple physicians and nurse practitioners, coordination of patient care, addressing patient telephone calls and follow-through (with as-needed nursing staff/provider input), and information/data support. **ESSENTIAL FUNCTIONS** * Serves as back up support for the Referral Coordinator, Prior Authorization Specialist, and frontend support. * Reviews electronic chart work queues, in baskets and pools for continual management and triaging. Schedules outgoing referral requests. Reviews and manages order and order information queues, coordinates outgoing consult requests in the work queue, obtains prior authorizations when applicable. * Obta
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