University of Rochester
Healthcare
PhysicianSupportRepIII
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Physician Support Rep III at University of Rochester. Skills: Referral Intake, Scheduling, Waitlist Maintenance, Medical Records Management. Perform complex secretarial duties. Perform complex administrative duties”
Industry & Context.
Independent judgment
What They're Looking For.
Must Have
High School diploma, 2 years of relevant experience, Demonstrated customer relations skills, Demonstrated interpersonal skills, Demonstrated communication skills, Demonstrated written communication skills
Nice to Have
Associate’s degree in Medical, Secretarial or related field, Computer skills on Microsoft Office Suite, EPIC preferred, Experience working in a team setting, Medical Terminology, Experience with surgical/appointment scheduling software, Experience with electronic medical records, Attention to detail, Organizational skills
What You'll Do.
Perform complex secretarial duties
Perform complex administrative duties
Support clinical team
Manage intake of new referrals
Enter new patients into systems
Obtain financial data
Schedule required testing
Obtain prior authorization
Schedule testing and appointments
Create schedule for transplant evaluation
Obtain medical records and information
Schedule follow-up testing
Schedule clinic appointments
Schedule wait list updates
Track down needed documents
Track down test results
Communicate pertinent information to patient
Update patient demographics
Update physician demographics
Manage standing order process
Maintain patient information packet
Update education materials
Participate in phone answering system
Prioritize medical concerns
Obtain responses from providers
Follow up with patient
Document patient interactions
Contact patient for updates
Contact patient for lab draws
Meet with coordinator/APP team
Attend monthly staff meeting
Perform other related duties
How You'll Work.
Team & Collaboration
Multi-disciplinary team environment; Transplant Clinical Coordinator; Clinical transplant coordinator group; Coordinator/APP team; Team meetings
Communication Scope
Written communication
Process & Methodology
QAPI projects
Full Job Description
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. _**Job Location (Full Address):**_ 601 Elmwood Ave, Rochester, New York, United States of America, 14642 _**Opening:**_ Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500145 Solid Organ Transplant SMH Work Shift: UR - Day (United States of America) Range: UR URC 205 H Compensation Range: $19.62 - $26.49 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job 's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ _**Responsibilities:**_ With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast paced complex multi-disciplinary team environment. Responsible for supporting the clinical team who manage and triage potential transplant recipients, living donors, and other medically complex patients seeking care from the transplant team. Participate in quality improvement projects and act as a resource to the other Pre-Transplant Specialists. Requires knowledge and understanding of UNOS and CMS regulations to ensure program compliance. **ESSENTIAL FUNCTIONS** * Referral Intake & Scheduling * Manage the intake of new referrals through various sources including eRecord work queue, faxed referrals and phone calls from outside providers. * Enter new patients into multiple systems including eRecord as well as internal transplant spreadshee
Applying for this Physician Support Rep III role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about University of Rochester?
Real rants from real employees. Read before you apply.