University of Rochester
Healthcare
PhysicianSupportRep
“Physician Support Rep at University of Rochester. Skills: Clinic preparation, Schedule optimization, Patient care coordination. Perform secretarial duties. Perform administrative duties”
Industry & Context.
Problem identification; Problem resolution
What They're Looking For.
Must Have
2 years of relevant experience
Nice to Have
Medical Terminology, surgical/appointment scheduling software experience, electronic medical records experience
What You'll Do.
Perform secretarial duties
Perform administrative duties
Manage provider calendar
Optimize provider-patient schedule
Coordinate patient care
Provide information support
Serve as primary contact
Prioritize appointments
Examine clinical schedules
Identify optimization opportunities
Send orders for review
Send orders for approval
Gather referral information
Gather prior authorization information
Apply provider preferences
Apply provider protocols
Execute follow-up actions
Delegate follow-up actions
Compose correspondence
Obtain signatures for correspondence
Compile information for appeals
Draft appeals for signature
Manage provider documentation
Manage provider information
Type non-routine correspondence
Arrange conference registration
Arrange hotel accommodations
Interface with organizations
Interface with hospitals
Facilitate invited lectures
Facilitate speaking engagements
Research hospital medical records
Determine order of surgeries
Determine order of procedures
Negotiate surgical schedule
Negotiate procedure schedule
Communicate complex details
Authorize overbooking schedules
Authorize rearranging schedules
Authorize rescheduling
Order surgical equipment
Order procedure equipment
Order surgical devices
Order procedure devices
Order surgical medication
Order procedure medication
Confirm order fulfillment
Ensure materials are ready
Ensure locations are ready
Ensure patient education varies
Ensure follow-up details vary
Assemble details from EMR
Complete disability paperwork
Prioritize medical concerns
Obtain responses from providers
Follow up with patients
Serve as main point of contact
How You'll Work.
Team & Collaboration
Coordinate with scheduling office; Coordinate with ASC staff
Communication Scope
Correspondence composition; Information provision
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