University of Rochester
Healthcare
PhysicianSupportRep
“Physician Support Rep at University of Rochester. Skills: Provider support, Schedule optimization, Patient care. Perform secretarial and administrative duties. Support clinical, educational, and academic programs”
Industry & Context.
Prioritize competing demands; Anticipate needs; Problem identification; Contingency planning
What They're Looking For.
Must Have
High School diploma, 2 years of relevant experience
Nice to Have
Medical Terminology, surgical/appointment scheduling software experience, electronic medical records experience
What You'll Do.
Perform secretarial and administrative duties
and academic programs
Prepare clinic operations
Manage provider time and calendars
Optimize provider-patient schedules
Coordinate patient care
Provide information/data support
Serve as primary contact for provider(s)
Prioritize appointments and meetings
Examine clinical schedules
Identify opportunities for optimizing provider time
Send orders for review and approval
Gather information for referrals
Gather information for prior authorizations
Apply provider preferences and protocols
Execute and/or delegate follow-up actions
Compose letters of correspondence
Edit letters of correspondence
Obtain signatures for letters
Compile information for appeals
Manage provider documentation and information
Compose non-routine correspondence
Type non-routine correspondence
Arrange conference registration
Arrange hotel accommodations
Interface with organizations and hospitals
Facilitate invited lectures and speaking engagements
Research hospital medical records
Determine order of daily surgeries
Determine order of ambulatory procedures
Negotiate surgical/procedure schedule
Communicate complex details to scheduling office
Communicate complex details to ASC staff
Authorize overbooking of OR schedules
Authorize rearranging of OR schedules
Authorize rescheduling when cancellations occur
Order necessary surgical/procedure equipment
Order necessary surgical/procedure devices
Order necessary surgical/procedure medication
Confirm order fulfillment
Employ contingency strategies
Ensure materials are ready for surgery/procedures
Ensure locations are ready for surgery/procedures
Ensure patient education details vary
Ensure follow-up details vary
Account for completeness of pre-op testing
Account for completeness of evaluations
Assemble details from electronic medical record
Complete disability paperwork
Prioritize medical concerns
Obtain responses from providers
Follow up with patients
Serve as main point of contact for patients
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Coordinate with Operating Room scheduling; Coordinate with Ambulatory Surgical Center Staff
Communication Scope
Correspondence composition; Information provision
Applying for this Physician Support Rep role?
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