University of Rochester
Healthcare
PhysicianSupportRep
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Physician Support Rep at University of Rochester. Skills: Clinic preparation, Schedule optimization, Patient care coordination. Perform secretarial duties. Perform administrative duties”
Industry & Context.
Problem identification; Problem resolution
What They're Looking For.
Must Have
2 years of relevant experience
Nice to Have
Medical Terminology, surgical/appointment scheduling software experience, electronic medical records experience
What You'll Do.
Perform secretarial duties
Perform administrative duties
Manage provider calendar
Optimize provider-patient schedule
Coordinate patient care
Provide information support
Serve as primary contact
Prioritize appointments
Examine clinical schedules
Identify optimization opportunities
Send orders for review
Send orders for approval
Gather referral information
Gather prior authorization information
Apply provider preferences
Apply provider protocols
Execute follow-up actions
Delegate follow-up actions
Compose correspondence
Obtain signatures for correspondence
Compile information for appeals
Draft appeals for signature
Manage provider documentation
Manage provider information
Type non-routine correspondence
Arrange conference registration
Arrange hotel accommodations
Interface with organizations
Interface with hospitals
Facilitate invited lectures
Facilitate speaking engagements
Research hospital medical records
Determine order of surgeries
Determine order of procedures
Negotiate surgical schedule
Negotiate procedure schedule
Communicate complex details
Authorize overbooking schedules
Authorize rearranging schedules
Authorize rescheduling
Order surgical equipment
Order procedure equipment
Order surgical devices
Order procedure devices
Order surgical medication
Order procedure medication
Confirm order fulfillment
Ensure materials are ready
Ensure locations are ready
Ensure patient education varies
Ensure follow-up details vary
Assemble details from EMR
Complete disability paperwork
Prioritize medical concerns
Obtain responses from providers
Follow up with patients
Serve as main point of contact
How You'll Work.
Team & Collaboration
Coordinate with scheduling office; Coordinate with ASC staff
Communication Scope
Correspondence composition; Information provision
Full Job Description
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. _**Job Location (Full Address):**_ 160 Sawgrass Dr, Rochester, New York, United States of America, 14620 _**Opening:**_ Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500482 Ctr for Perioperative Med-Nrsg Work Shift: UR - Day (United States of America) Range: UR URC 205 H Compensation Range: $19.62 - $26.49 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job 's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ _**Responsibilities:**_ Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support. **ESSENTIAL FUNCTIONS** * Serves as primary contact for provider(s). Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands. Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and sends them for review and approval. Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
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