Gap Inc.

PhysicalSecurityOfficer

San Francisco, California, United States; New York City, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Physical Security Officer at Gap Inc.. Skills: high-touch, white-glove service, security standards, welcoming environment, access control operations, perimeter protection, CCTV and surveillance systems, corporate security technologies, assess situations quickly, make appropriate decisions, time management, multitasking, prioritization skills, working autonomously, collaborating effectively. Oversee and ensure the security of all assigned areas. Manage building access and support an efficient flo”

What You'll Achieve.

ensure a safe, welcoming, and professional environment; protecting employees, visitors, executives, Board members, contractors, and assets; maintaining situational awareness, technical proficiency, and customer-first engagement; maintaining a consistently safe and secure environment; ensuring adherence to security procedures; ensuring proper escalation and communication; maintain site readiness and awareness; ensure compliance and identify improvement opportunities; ensure compliance with security and life-safety standards

Industry & Context.

Problems you'll solve

Sound Judgment & Decision-Making; Proven ability to assess situations quickly and make appropriate decisions during both routine activities and high-stress incidents

Eligibility Requirements

M-F Midnight-8AM shift, Ability to walk, stand, patrol multiple floors, and respond quickly to emergencies, Must successfully complete a CritiCall computer-based assessment during the hiring process, Ability to pass a criminal background check and meet all licensing requirements, Valid driver's license and the ability to pass a motor vehicle background check

What They're Looking For.

Must Have

At least 21 years of age, Valid driver's license and the ability to pass a motor vehicle background check, Must successfully complete a CritiCall computer-based assessment during the hiring process, Ability to pass a criminal background check and meet all licensing requirements, Ability to walk, stand, patrol multiple floors, and respond quickly to emergencies

Nice to Have

CPR/AED/First Aid certification (American Red Cross preferred), Training in conflict resolution, de-escalation, or customer experience, Experience supporting C-suite leaders, Board of Directors, or VIP clientele

What You'll Do.

Oversee and ensure the security of all assigned areas

Manage building access and support an efficient flow of employees

and maintain security compliance across entry points

and perimeter locations

Conduct regular interior and exterior patrols

Operate and monitor security systems

Coordinate with employees

and retrieve access credentials

Respond promptly to emergencies

and security incidents

Support the implementation and readiness of emergency procedures

Maintain accurate logs

Participate in ongoing security briefings

and team training sessions

Conduct routine safety

and system inspections

Complete required recurring training

and online learning courses

How You'll Work.

Team & Collaboration

real-time coordination with the Global Security Operations Center (GSOC); Collaborate with the GSOC and external emergency services (fire, medical, law enforcement); collaborating effectively with team members, GSOC personnel, and cross-functional partners

Communication Scope

Professional Communication; verbal and written communication; interaction with employees, executives, VIPs, contractors, and diverse visitors; de-escalation, communication, and relationship-building

Full Job Description

## About the Role The Security Officer delivers a high-touch, concierge-level security experience across Gap lnc's San Francisco Headquarters. Serving as frontline ambassadors of the Global Security organization, Officers ensure a safe, welcoming, and professional environment while protecting employees, visitors, executives, Board members, contractors, and assets. This role blends premium hospitality with disciplined physical security practices, including perimeter protection, access control, emergency response, and real-time coordination with the Global Security Operations Center (GSOC). Security Officers embody Gap lnc.'s "Safeness for All" culture, maintaining strong situational awareness, technical proficiency, and customer-first engagement in a dynamic corporate environment. You will be part of a highly respected Global Security team that plays a critical role in protecting the people, products and experiences that create our house of iconic American brands. ## What You'll Do * Oversee and ensure the security of all assigned areas within the San Francisco corporate headquarters, maintaining a consistently safe and secure environment. * Manage building access and support an efficient flow of employees, contractors, and visitors while enforcing security and access control protocols. * Inspect, monitor, and maintain security compliance across entry points, lobbies, common areas, stairwells, and perimeter locations. * Conduct regular interior and exterior patrols to ensure perimeter integrity, identify safety hazards, and detect potential risks. * Operate and monitor security systems, including CCTV/VMS, access control, radio communications, and life-safety systems. * Coordinate with employees, visitors, contractors, and vendors, ensuring adherence to security procedures and providing concierge-level service. * Issue, manage, and retrieve access credentials, including temporary badges and contractor passes. * Respond promptly to emergencies, alarms, and security in

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