PhoneRepairTechnician

## Description ComputerCare has spent more than 20 years building something rare in the IT world: a company where technical excellence and genuine human connection are valued equally. We're the trusted partner that IT leaders turn to when technology can't afford to fail. As a woman-owned business serving innovative companies worldwide, we combine certified technical expertise with a human approach. Whether it's managing complex device lifecycles for global teams or performing authorized repairs for Apple, Lenovo, HP and Dell devices, our work directly impacts how thousands of people stay productive every day. We never outsource our work because we believe in accountability, quality, and building lasting relationships—with our clients and as a team. If you're passionate about technology, take pride in solving real problems, and want to be part of a company that values both technical excellence and the people behind it, ComputerCare is where you belong. Come join us in our mission of being the Human Side of Hardware!  As a Mobile Repair Technician, you’ll be hands-on diagnosing and repairing mobile devices while meeting manufacturer quality standards and performance goals. Your first 90 days will be focused on getting certified, building confidence across devices, and hitting repair benchmarks—all while working alongside a collaborative, supportive team.   If you love taking things apart, putting them back together better than before, and keeping up with the latest tech, this role is for you.     ## What You'll Do Review and diagnose customer devices, analyzing the performance to determine details of equipment problems Meet repair quality, volume, and turnaround time KPIs, especially during your first 90 days. Earn and keep current on certifications for device manufacturers as needed, staying current with technology, procedures, and trainings Ability to consistently produce 80+ quality mobile repairs per work week and during periods of high volume Ability to push, pul